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Ray Laethem Buick GMC

Grosse Pointe-Detroit, MI

4.5
300 Reviews
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17677 Mack Avenue

Grosse Pointe-Detroit, MI

48224

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Showing 300 reviews

June 21, 2018

Fast & Free Got me in quickly as I didn’t have an appointment and they were done within an hour or so. Plus I had a free oil change which I didn’t know about! More

by Mimi720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
June 19, 2018

Great service! Great experience! Great place for service! I have no knowledge of cars except to gas and go. I trust Ray Lathem 100% when servicing my vehicle and believe they offer More

by kstallhall121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure - everyone I spoke with was very friendly and polite.
June 14, 2018

I felt that my car problems mattered After picking up my car from valet parking at Brownie's, my brake pedal went all the way to the floor. Next morning I called Ray Laethem right away a More

by Susan Boynton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnell Raymond
June 05, 2018

Emergency tire fix I had a small leak in my front passenger tire. I was driving back from Port Austin and stopped at a Chevy dealer in Marysville to get it fixed...but t More

by zap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall names
May 25, 2018

Quick, easy got the vehicle wanted Walked into ray laethem after having used the site to lock in a deal on site. Came in got the vehicle I wanted relatively straight forward process. More

by Footlessmilk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
May 14, 2018

Great service, knowledgeable of about products and features. They went above and beyond to get my deal done. It was dead in the water twice, but revived thanks to Bob's creativity. A true professional. More

by JoeDanley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hunwick
April 24, 2018

Always Ready to Help Always get honest complete answers, Good recommendations, no pressure. Do not have to return to rework an issue, right the first time. On-line reserv More

by Monte Visser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal Bainbridge
April 23, 2018

Efficient & Quick Front axel brake pads and rotors were replaced after diagnosis in a short time. The cost was also acceptable and fair. Rear axel brake pads were also More

by Doubledot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Bainbridge, Donnell
March 21, 2018

Seamless The greeting was friendly, the service rep understood the issues and was responsive. The work was completed on time, as promised. Thank you Jeff Laet More

by Danny Mal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnell Reymond
March 17, 2018

Needed the light indicating a problem with the air bag check The job was done in a timely fashion. The workers addressed and solved the problem in a professional manner. I was treated with courtesy and respe More

by gingerb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Thopson, Mike, Donelle
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