Ray Laethem Buick GMC

Friendly and transparent experience Very rare to see a dealership experience that is friendly, transparent and customer focussed. I came here for their price but the overall experience Very rare to see a dealership experience that is friendly, transparent and customer focussed. I came here for their price but the overall experience was great More

Wonderful service My salesperson, Bob Hunwick has been doing business with me for over 30 yrs. He knows what kind of vehicles I enjoy driving. His assistant Lauren is a My salesperson, Bob Hunwick has been doing business with me for over 30 yrs. He knows what kind of vehicles I enjoy driving. His assistant Lauren is a gen. She takes the time to show you every function in your new car. She also said if I needed help to just stop by and she would assist me. Bob & Lauren treat me like I'm family- not like I'm just another sale. I would also like to mention Tim who helped me with all the paperwork when picking up my new vehicle. More

Complerte Satisfaction My Service Rep, Donnell Reymond, was friendly and courteous. The .service work performed was done satisfactorily within the time frame promised. I was My Service Rep, Donnell Reymond, was friendly and courteous. The .service work performed was done satisfactorily within the time frame promised. I was provided a courtesy ride home and was called when the car was ready. I did not require a courtesy pick up, but it was offered. More

Efficient service and pleasant staff I called the morning of day I found myself with time to get car in for scheduled service. Staff was very pleasant in arranging time. Service was compl I called the morning of day I found myself with time to get car in for scheduled service. Staff was very pleasant in arranging time. Service was completed while I waited in pleasant surroundings More

oil change and related checkups My experience with the service department was exceptional. All the service employees were friendly and knowledgeable. The work was done in a timely fa My experience with the service department was exceptional. All the service employees were friendly and knowledgeable. The work was done in a timely fashion. Do not give me requirements or else I will not be filling out any more of these surveys. More

Service Carl, Mike and Greg had me in and out without any hassles. I left the car there and went shopping and the oil change and tire rotation was completed Carl, Mike and Greg had me in and out without any hassles. I left the car there and went shopping and the oil change and tire rotation was completed before I finished shopping. Nice people with which to do business. More

Exceptional Servixe! Betsy and Tom assisted us in trading in our lease. They are truly one of a kind, the customer service is unlike any other dealership I've ever been to Betsy and Tom assisted us in trading in our lease. They are truly one of a kind, the customer service is unlike any other dealership I've ever been to. They were helpful, patient, and exceeded our expectations. Stephen thoroughly went through the features of our new car and was awesome. We will be lifelong customers! More

Professional and very respectful to their customers I would recommend this dealership for anyone who is looking to purchase or lease a vehicle the staff is kind and very respectful and helpful I would recommend this dealership for anyone who is looking to purchase or lease a vehicle the staff is kind and very respectful and helpful More

Great Customer Service Betsy Crane took care of us and gave us all our options in a simple format. She went above and beyond to make sure we got the right vehicle with the Betsy Crane took care of us and gave us all our options in a simple format. She went above and beyond to make sure we got the right vehicle with the options we wanted at the price we were happy with. She was very friendly and comfortable to work with! More

Great Buying Experience! I researched the car I was looking for online and RL immediately got in touch with me about the vehicle I wanted. I met with 5 different people throug I researched the car I was looking for online and RL immediately got in touch with me about the vehicle I wanted. I met with 5 different people throughout the process of purchasing, paying for, learning about and driving away with my new vehicle. Each one treated me as if I made a difference and wanted to be sure I was happy with my purchase. They even did everything they could to see that I was getting the best deal available to save ME money! I liked the satisfaction of the employees in their role and with the dealership itself. I would highly recommend them for your next car purchase! More