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Ray Laethem Buick GMC
Grosse Pointe-Detroit, MI
292 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 292 reviews
Verified Customer
June 09, 2025
The entire process was exceptional; from start to finish. Betsy is great to work with and this vehicle is the fourth one she has helped to deliver. Betsy is great to work with and this vehicle is the fourth one she has helped to deliver. More
by carola344
Employees Worked With
Betsy Crane and Malik Tann
June 09, 2025
Ready for me when i arrived for my scheduled service appointment. Very pleasant. Service took longer than typical and the service representative acknowledged it and offered a discount (i did not bring i appointment. Very pleasant. Service took longer than typical and the service representative acknowledged it and offered a discount (i did not bring it up). More
by Jeffreylmoyer
June 09, 2025
Surprisedly I didnt have to wait as long as I usually do. So I was happy about that. I usually wait like 2 to 3 hours. It was only an hour this past time & I was told I'll have to wait an hour & a half. So I was happy about that. I usually wait like 2 to 3 hours. It was only an hour this past time & I was told I'll have to wait an hour & a half. More
by HILLCHARIAH16
June 06, 2025
Bob and Lauren are a great team. I’ve been leasing cars from Bob for maybe twenty five years now. Great follow up and dedication to his customers. I’ve been leasing cars from Bob for maybe twenty five years now. Great follow up and dedication to his customers. More
by Revtrekker
Employees Worked With
Bob Hunwick and Lauren
June 05, 2025
Took almost 2 hrs. Why schedule appt if u still have to wait hrs. I waited almost two hrs. That's too long especially if you have scheduled appts. Had to have cashier c Why schedule appt if u still have to wait hrs. I waited almost two hrs. That's too long especially if you have scheduled appts. Had to have cashier check on my car. More
by MAFLORENCE413
