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Ray Laethem Buick GMC

Grosse Pointe-Detroit, MI

Overview
Reviews
Vehicles
4.5
313 Reviews
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17677 Mack Avenue

Grosse Pointe-Detroit, MI

48224

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Showing 313 reviews

June 19, 2025

Lawrence had to have another mechanic look and test drive the vehicle to identify the noise problem More

by MRMACKOOL
Recommend Dealer
Yes
Employees Worked With
Lawrence
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June 19, 2025

Friendly, fast, efficient service. They keep you informed every step of the way. They are happy to explain and answer questions. More

by aosburn02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
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June 19, 2025

Friendly and knowledgeable sales staff helped to locate car and model in our price range. More

by JACC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hunwick, Lauren, Matt Frame
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June 19, 2025

They were very persistent in resolving the challenges and issue solving. I’m very happy with the service and experience More

by bmolitor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot, Remember, the, Names
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June 18, 2025

I always get great service and Bob Hunwick and Lauren are so helpful! a great car dealership! More

by REENIET102
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hunwick, Lauren
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June 17, 2025

Service was quick and efficient and the staff worked together I also enjoyed the waiting room which had coffee available More

by TERRYSCOTTBAUL
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service rep was excellent
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June 17, 2025

Great customer service at least 90% of visits over the 8 years. Most workers provide high level of service. More

by tigatt25
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnell, Duane, office clerks.
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June 14, 2025

Very good service. Everything was done in an efficient manner . Employees were knowledgeable and polite More

by leslie1676
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Betsy
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June 13, 2025

The Ray Latham experience is always enjoyable. They are professional, responsive and smiles abound on just about every visit! More

by SANDYMCMILLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnell and Matt Frame
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June 13, 2025

I had emergency flat tire got me in and out really quick thank you so much More

by HARLODWILCOX319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service man
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