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Ray Laethem Buick GMC

Grosse Pointe-Detroit, MI

2.6
223 Reviews

17677 Mack Avenue

Grosse Pointe-Detroit, MI

48224

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Showing 223 reviews

November 23, 2020

They let Porters do Mechanic’s work and then do not inspect what was done. I needed a brake job and was told the brakes were ok. One block, just one block after leaving and I could not stop. More

by Mr. T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Advisor
January 01, 2020

Top notch salesman Walked in with a 2017 Buick Envision and walked out with a 2020 Buick Envision. Love the car and the ease of buying it. Friendly and efficient staff More

by Steiman01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Frame
December 30, 2019

Bob and Lauren did a tremendous job helping my wife and I lease a new Encore. They were very professional, personable and thorough during the entire process! More

by Mike
Recommend Dealer
Yes
Employees Worked With
Bob Hunwick and Lauren
December 28, 2019

Friendly and very professional In my opinion this dealership is number 1 in terms of professionalism,knowledge of their product customer service and very friendly and Mr Hunwick und More

by M C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Hunwick and Lorrine
December 23, 2019

Great customer service, was very professional and helpful and patient while trying to figure out the perfect vehicle. Did an awesome job making sure I got what I wanted. Very thankful. More

by Lcanty123
Recommend Dealer
Yes
Employees Worked With
Betsy and Jamie
December 22, 2019

Thank you for great customer service! Donnell Raymond kept me informed on the progress of the repair and it was completed when expected. There was a shuttle that offered to drive me where I needed to More

by alfonsoc5
Recommend Dealer
Yes
Employees Worked With
Donnell Raymond
December 17, 2019

Very professional. Everything moved along very efficiently. Very pleased with my salesperson. Also, very happy with my new car. I also thought the dealership was very attractive. More

by Elaine
Recommend Dealer
Yes
Employees Worked With
Bob Hunwick
December 15, 2019

So pleased We are new to the area and new to the dealership. Our sales rep Betsy was a pleasure to work worth. We couldn't be happier with our new Enclave! More

by lily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betsy
December 14, 2019

oil change I came in for an oil change and ended up with two different filters that i did not want or need I was never told or never see More

by patty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony in Service never again
December 03, 2019

Edward Borden was excellent in helping me achieve my goals in my purchase of my new Arcadia Denali.My experience was painless and I appreciate everyone that was involved with my process. More

by Melaniearmstrong14@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Edward Borden was excellent in helping me achieve my goals involving my 2019 Arcadia Denal
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