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Ray Laethem Buick GMC

Grosse Pointe-Detroit, MI

4.5
312 Reviews
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17677 Mack Avenue

Grosse Pointe-Detroit, MI

48224

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Showing 312 reviews

March 17, 2017

Oil change I don't know I had a good experience thank you! I have one more free oil change and then I will change myself! Had 4 free only reason came in!!! More

by Hulme.d
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure
March 15, 2017

Outstanding service My car developed a problem at 5:00 pm. I was able to get to the dealer before they closed at 6:00. Since the elusive problem couldn't be addressed on More

by Enclave loyalist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
March 14, 2017

Under Hood Fire (Recall) First of all, the service was A++++++++++. As soon as I arrived I talk to my service representative. His name was Donnell and he was very professional More

by chapmayv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnell
March 14, 2017

Very good Mike was great! Efficient, polite kept me informed. I was there for only an oil change. I an adding these additional words because it will not let More

by Mgm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Merrill
March 08, 2017

Great Service Fast, friendly service. First time going alone since I've gotten my car and was helped out without feeling incompetent. Would reccomend this dealershi More

by Kaitylanivich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Merrill
March 06, 2017

Perfect The professionalism of the staff was only exceeded by the friendliness they portrayed to me. Thanks to everybody that was part of my experience. Will More

by Rafael21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Frame and Bruce Campbell
March 02, 2017

Quick and easy! The whole process was efficient!! Both the Salesman and delivery staff took time to ensure we learned all the bells and whistles of my new Terrain. More

by Msteph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt frame
February 27, 2017

Always a great experience Their website made it easy to find the car I was looking for, and Matt helped make the process quick and easy. Wouldn't go anywhere else. More

by Mraffoul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Frame
February 27, 2017

4 month pull ahead My first lease pull ahead was a great experience. It takes a small village to make it all happen. Thank you to everyone for the quick turnaround! More

by JoAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hunwick and the lady who makes him shine and the sales manager who always wears a bow tie
February 26, 2017

Great Service Experience The Service Advisor was very courteous He offered specific about my automobile, and he was able to suggest what should be done now for my car. The More

by Barbara Lester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnell Raymond
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