Ray Laethem Buick GMC

I purchased a used Mountaineer at a good price and was assured by the salesman that the car was inspected and was in great condition. Not one week later major problems were discovered including a huge fir assured by the salesman that the car was inspected and was in great condition. Not one week later major problems were discovered including a huge fire hazard. They were fully aware that young children would be in the car. I was passed over to the used car manager, Joe, who I found to be rude, arrogant and not willing to help except for a 20% discount off repairs and a free loaner. However, once I spoke directly to the owner, Mr. Jeff Laetham, I was treated with respect. He seemed genuinely concerned about the situation and was willing to help. I was informed that the vehicle was previously inspected at their Richmond dealership, but that he would like to have it reinspected at the Detroit one. He arranged to have the vehicle picked up from my house and for a loaner to be dropped off free of charge. Later that day the repair technician called and explained what was wrong with the car and that they would be repairing it free of charge. Mr. Laethem, his repair technican and the service manager were all very polite and respectful. More

I drove from Howell to Ray Laethem in Grosse Pointe after 10 months of new vehicle research. It's simple, if you want the best package, best price, better options and best sales experience, you will too. It 10 months of new vehicle research. It's simple, if you want the best package, best price, better options and best sales experience, you will too. It was incredibly easy and I highly...highly recommend Matt Frame. They put me in the EXACT vehicle I wanted and oh, by the way, they delivered it as well. I am a customer for life, you will absolutely leave more than satisfied. The drive is sooo worth it, don't fall for convenience when you can save actual dollars. On a 1 to 5, they're a 10... Hands down. Thanks everyone! More

Ray Calvin went "above and "beyond" in guiding my wife and I thru our recent purchase of an Acadis Denali. He was informative and helpful throughout the entire process. We definately w guiding my wife and I thru our recent purchase of an Acadis Denali. He was informative and helpful throughout the entire process. We definately will consider using Ray in our next auto purchase. Conrad And Loraine Koski. More

Working with your dealership was awesome! I have had some very unpleasant experiences with other dealerships and I can't say enough wonderful things about yours. You should be very proud of your ability to r very unpleasant experiences with other dealerships and I can't say enough wonderful things about yours. You should be very proud of your ability to run such a great business and your selection of a wonderful team! Speaking of your team, I have never worked with anyone as great as Matt Frame. He went over and beyond to help me yesterday and it did not go unnoticed. Jim also was wonderful to work with and his time spent making sure I got the best deal possible was greatly appreciated. I will be a life long customer and have already and will continue to spread the word of your exceptional business and your outstanding team of professionals! More

I drive 44 miles just to purchase cars/trucks from this dealership because of its family friendly atmosphere. Laethem's pricing seems to be the best around. Another advantage to their dealership apposed to dealership because of its family friendly atmosphere. Laethem's pricing seems to be the best around. Another advantage to their dealership apposed to others is their free loaner vehicles, and paying your insurance deductible when getting into an accident. More

The customer service, selection, and price at Ray Laethem is out standing. Dan Convery went way above and beyond normal expectations by delivering my used vehicle purchase TWO hours away from the dealership! is out standing. Dan Convery went way above and beyond normal expectations by delivering my used vehicle purchase TWO hours away from the dealership! He helped me find the perfect vehicle to fit my needs and budget. I could not have been more pleased and I would highly recommend this dealership if you are looking for a vehicle or yours needs service! More

I would definitely purchase my next car at this dealership from Ray Calvin. He made everything so simple and easy. He inquired about what I was looking for and found me the perfect car that fit my dealership from Ray Calvin. He made everything so simple and easy. He inquired about what I was looking for and found me the perfect car that fit my needs and budget. He answered all my questions and made sure I understood everything I wanted and needed to know. Whenever I called with a question he called me back right away. When I got to the dealership he had everything ready and made things go as quickly and smoothly as possible. He was extremely friendly and made me feel very comfortable with the whole experience. This was by far the best car buying experience I have had and has earned my loyalty as a returning customer. More

Ray Calvin, Service Advisor at Ray Laethem, Pontiac, Buick, GMC was awesome. We have three vehicles, a 2008 Buick Enclave, a 2008 SATURN AURA and a 2007 Chevrolet Corvette. Ray Calvin to us IS Ray Lae Buick, GMC was awesome. We have three vehicles, a 2008 Buick Enclave, a 2008 SATURN AURA and a 2007 Chevrolet Corvette. Ray Calvin to us IS Ray Laethem, Buick, Pontiac, GMC. Ray treat us great everytime we bring one of our vehicles in for service. He's kind, listens intently to what we're saying is wrong with the car and goes above and beyond our expectations! What a great front office Ray is for Ray Laethem. First impressions are most important and from the first visit for service to this dealership, Ray put the best face possible on it. We have taken our business to Ray Laethem ever since. Thanks, Ray! Warm Regards, Bill & Kevin Grosse Pointe Park, MI 48230 More

Sean Sanders and the staff at Ray Laethem Buick GMC have done a terrific job communicating throughout my purchasing process. I would also like to commend the quaility of the vehicle as well; the vehicle is done a terrific job communicating throughout my purchasing process. I would also like to commend the quaility of the vehicle as well; the vehicle is exactly how Sean described it, clean. The sales staff at your establishment is first class through and through, as well. It's been a pleasure and great experience purchasing my 2005 Buick Terraza CXL, from Ray Leathem Buick/GMC! I wish you and the staff there the best of luck and hope everyone has a great summer. Regards, Brian Manda and Family P.S. My family and I traveled over 400 miles to purchase the vehicle and we are completly satisfied. More

Excellent Dealership experience beginning with clean cars with good Carfax history and good GM Service history at a fair price. Most are single owner vehicles. Dan was a pleasure to work with. He correcte with good Carfax history and good GM Service history at a fair price. Most are single owner vehicles. Dan was a pleasure to work with. He corrected two minor problems with the car and had all transaction paperwork completed on time. Dan had all necessary info and was helpful, but patient and not pushy. More