
Ray Laethem Buick GMC
Grosse Pointe-Detroit, MI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 312 reviews
Oil change I don't know I had a good experience thank you! I have one more free oil change and then I will change myself! Had 4 free only reason came in!!! I don't know I had a good experience thank you! I have one more free oil change and then I will change myself! Had 4 free only reason came in!!! More
Outstanding service My car developed a problem at 5:00 pm. I was able to get to the dealer before they closed at 6:00. Since the elusive problem couldn't be addressed on My car developed a problem at 5:00 pm. I was able to get to the dealer before they closed at 6:00. Since the elusive problem couldn't be addressed on the same day due the lateness of the day, the service department offered a loaner vehicle for me to drive will they addressed this challenging problem. Greg was great! The service department work most of the day trying to recreate the problem to no avail. Thanks for their persistence. Should the problem reoccur, I know where to go. More
Under Hood Fire (Recall) First of all, the service was A++++++++++. As soon as I arrived I talk to my service representative. His name was Donnell and he was very professional First of all, the service was A++++++++++. As soon as I arrived I talk to my service representative. His name was Donnell and he was very professional and knowledgeable able what was going on with my vehicle. Everyone at the dealership was friendly and a class act all the way. More
Very good Mike was great! Efficient, polite kept me informed. I was there for only an oil change. I an adding these additional words because it will not let Mike was great! Efficient, polite kept me informed. I was there for only an oil change. I an adding these additional words because it will not let me submit without 25 words. More
Great Service Fast, friendly service. First time going alone since I've gotten my car and was helped out without feeling incompetent. Would reccomend this dealershi Fast, friendly service. First time going alone since I've gotten my car and was helped out without feeling incompetent. Would reccomend this dealership to family/friends. More
Perfect The professionalism of the staff was only exceeded by the friendliness they portrayed to me. Thanks to everybody that was part of my experience. Will The professionalism of the staff was only exceeded by the friendliness they portrayed to me. Thanks to everybody that was part of my experience. Will definitely be back! More
Quick and easy! The whole process was efficient!! Both the Salesman and delivery staff took time to ensure we learned all the bells and whistles of my new Terrain. The whole process was efficient!! Both the Salesman and delivery staff took time to ensure we learned all the bells and whistles of my new Terrain. More
Always a great experience Their website made it easy to find the car I was looking for, and Matt helped make the process quick and easy. Wouldn't go anywhere else. Their website made it easy to find the car I was looking for, and Matt helped make the process quick and easy. Wouldn't go anywhere else. More
4 month pull ahead My first lease pull ahead was a great experience. It takes a small village to make it all happen. Thank you to everyone for the quick turnaround! My first lease pull ahead was a great experience. It takes a small village to make it all happen. Thank you to everyone for the quick turnaround! More
Great Service Experience The Service Advisor was very courteous He offered specific about my automobile, and he was able to suggest what should be done now for my car. The The Service Advisor was very courteous He offered specific about my automobile, and he was able to suggest what should be done now for my car. The servicing of my auto was completed in a timely fashion, and this I truly appreciated. More