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Ray Laethem Buick GMC

Grosse Pointe-Detroit, MI

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Reviews
Vehicles
4.5
313 Reviews
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17677 Mack Avenue

Grosse Pointe-Detroit, MI

48224

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Showing 313 reviews

June 13, 2025

Had a car in for repair Matt Frame presented numbers on a new lease that were to hard to turn down. We love the new Buick and very grateful to Matt and his team! More

by JT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Frame
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June 13, 2025

The salesman was extremely helpful and expedited my purchase quickly. I am very pleased with vehicle so far. More

by stevewelk
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Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bruce Campbell
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June 13, 2025

Not helpful or well informed Needs improvement with communication skills and engagement He suggested I read the report versus him taking the time to explain it. There were several abbreviations that I More

by browng03
Recommend Dealer
No
Employees Worked With
Donnell I think
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June 12, 2025

The dealership Staff and Service Department are very knowledgeable, kind and considerate of customer’s time. More

by HICKSJ6293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence, Service Department
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June 12, 2025

My Customer Service Rep Lawrence is Exceptional. He's Very Knowledgeable about My Vehicle & that's why I keep returning to Ray Laethem Buick GMC! More

by rhudij
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LAWRENCE
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June 12, 2025

This dealership gives the best service. Everything done in an efficient matter. The process went really smooth More

by leslie1676
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy
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June 12, 2025

Had a flat tire, they got me in quickly to take a look at it. Turned out to just be a nail. Quickly removed it with no charge. Appreciate the great service! More

by alcwik
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
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June 12, 2025

Incredible customer service from start to finish. Attentive and kind and respectful. They go the extra mile for their customers. More

by Nwilczy15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren, Bob
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June 12, 2025

Thank you! ! A job we'll done! I'll be back sometime soon. Till then. More

by kloren1038
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney, et. al.
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June 11, 2025

Great team to work with! Always willing to find you what you want to drive! More

by BiZzZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hunwick
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