Ray Laethem Buick GMC
Grosse Pointe-Detroit, MI
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They do an excellent job in all aspects of the dealership. My salesman BJ is a great representative of the dealership and all personal in all phrases dealership. My salesman BJ is a great representative of the dealership and all personal in all phrases More
Very Thorough They took the time to inspect several areas of my car and let me know what was imperative and wait could wait. They ordered parts that were not in sto They took the time to inspect several areas of my car and let me know what was imperative and wait could wait. They ordered parts that were not in stock, More
Great help in identifying the problem. Services Was good. the infor was percise and wife was able to understard. . Service price could have be lower but was ok. thank you for your help. Services Was good. the infor was percise and wife was able to understard. . Service price could have be lower but was ok. thank you for your help. More
Great place I have always had great experiences in the sales and service departments. I will continue going to this dealer when it’s time to purchase a new car. I have always had great experiences in the sales and service departments. I will continue going to this dealer when it’s time to purchase a new car. More
3000 mile oil change Excellent service. Location is great and the entire team is very friendly. I am very happy with Ray Laethem services. Thank you for listening to me. Excellent service. Location is great and the entire team is very friendly. I am very happy with Ray Laethem services. Thank you for listening to me. More
Excellent Service for new car purchase I recently was referred to Ray Laethem and the purchase of my car has been one of the best experiences ever for getting a car. Bob Hunwick offered to I recently was referred to Ray Laethem and the purchase of my car has been one of the best experiences ever for getting a car. Bob Hunwick offered to let me drive the car as much as I needed to make a decision, (I've been places where they "ride" with you when you test drive). He looked through car inventory at other participating dealers to get me what I wanted, ended up they had what I was looking for. They offered different scenarios for financing and when I went to pick up the vehicle the sales assistant, Lauren, sat in the car and went over every option and how it worked until I was satisfied. I just couldn't believe they gave well over 100% attention to me and to top it off, I left with a full tank of gas. The professionalism was over the top and will definitely recommend to others. More
I have purchased several vehicles from Ray Laethem over the years. Always a great experience and excellent service if required. My salesman, Matt Frame always provides great options for my next car. the years. Always a great experience and excellent service if required. My salesman, Matt Frame always provides great options for my next car. More
Oil change Very professional. Explained what service was going to be needed. Also, wait time for service was within reasonable range. Would definitely recommend Very professional. Explained what service was going to be needed. Also, wait time for service was within reasonable range. Would definitely recommend Ray Laethem dealership for service. More
Excellent oil change and inspection. Technician explained all of the work done and the condition of the vehicle. Service took half an hour and I waited in the well appointed waiting room. Technician explained all of the work done and the condition of the vehicle. Service took half an hour and I waited in the well appointed waiting room. More
Great lease experience Matt Frame is an excellent salesperson to work with. He simplified the lease turn-in, as well as the new lease process. I would recommend Ray Laethem Matt Frame is an excellent salesperson to work with. He simplified the lease turn-in, as well as the new lease process. I would recommend Ray Laethem Buick GMC. More