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Ray Laethem Buick GMC

Grosse Pointe-Detroit, MI

2.6
223 Reviews

17677 Mack Avenue

Grosse Pointe-Detroit, MI

48224

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Showing 223 reviews

December 03, 2019

They do an excellent job in all aspects of the dealership. My salesman BJ is a great representative of the dealership and all personal in all phrases More

by paulindo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service write up man
November 05, 2019

Very Thorough They took the time to inspect several areas of my car and let me know what was imperative and wait could wait. They ordered parts that were not in sto More

by Dr. K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not recall
October 25, 2019

Great help in identifying the problem. Services Was good. the infor was percise and wife was able to understard. . Service price could have be lower but was ok. thank you for your help. More

by West
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
October 20, 2019

Great place I have always had great experiences in the sales and service departments. I will continue going to this dealer when it’s time to purchase a new car. More

by Beth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Hunwick
October 19, 2019

3000 mile oil change Excellent service. Location is great and the entire team is very friendly. I am very happy with Ray Laethem services. Thank you for listening to me. More

by Izzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Trost
October 18, 2019

Excellent Service for new car purchase I recently was referred to Ray Laethem and the purchase of my car has been one of the best experiences ever for getting a car. Bob Hunwick offered to More

by JulieTerrain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Hunwick, Lauren Zanger
October 01, 2019

I have purchased several vehicles from Ray Laethem over the years. Always a great experience and excellent service if required. My salesman, Matt Frame always provides great options for my next car. More

by 2020 Buick
Recommend Dealer
Yes
Employees Worked With
Matt Frame
September 24, 2019

Oil change Very professional. Explained what service was going to be needed. Also, wait time for service was within reasonable range. Would definitely recommend More

by Elaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Vaughn
September 10, 2019

Excellent oil change and inspection. Technician explained all of the work done and the condition of the vehicle. Service took half an hour and I waited in the well appointed waiting room. More

by Wally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Bainbridge
September 08, 2019

Great lease experience Matt Frame is an excellent salesperson to work with. He simplified the lease turn-in, as well as the new lease process. I would recommend Ray Laethem More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Frame