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Ray Laethem Buick GMC

Grosse Pointe-Detroit, MI

3.9
239 Reviews
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17677 Mack Avenue

Grosse Pointe-Detroit, MI

48224

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Showing 239 reviews

October 19, 2019

3000 mile oil change Excellent service. Location is great and the entire team is very friendly. I am very happy with Ray Laethem services. Thank you for listening to me. More

by Izzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Trost
October 18, 2019

Excellent Service for new car purchase I recently was referred to Ray Laethem and the purchase of my car has been one of the best experiences ever for getting a car. Bob Hunwick offered to More

by JulieTerrain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hunwick, Lauren Zanger
October 01, 2019

I have purchased several vehicles from Ray Laethem over the years. Always a great experience and excellent service if required. My salesman, Matt Frame always provides great options for my next car. More

by 2020 Buick
Recommend Dealer
Yes
Employees Worked With
Matt Frame
September 24, 2019

Oil change Very professional. Explained what service was going to be needed. Also, wait time for service was within reasonable range. Would definitely recommend More

by Elaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Vaughn
September 10, 2019

Excellent oil change and inspection. Technician explained all of the work done and the condition of the vehicle. Service took half an hour and I waited in the well appointed waiting room. More

by Wally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bainbridge
September 08, 2019

Great lease experience Matt Frame is an excellent salesperson to work with. He simplified the lease turn-in, as well as the new lease process. I would recommend Ray Laethem More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Frame
September 08, 2019

i always get Excellent Service We have Donell as our go to person he ALWAYS does an excellent job he is knowledgeable and helpful he is always courteous and friendly More

by bobbiep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DONELL
September 03, 2019

Good Service Dropped my wife’s enclave off. They assessed the problem and got back to me quickly with a quote to repair the issue. They worked with the warranty More

by Trexler1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnell Reymond
August 30, 2019

My request was not only completed but in record time. Usually I have to wait an hour or more but this time was a surprise short time. I like the new policy of registering for a time for repair. Thus I can More

by mrsartor@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bainbridge
August 21, 2019

Super Fast and friendly I scheduled my appointment with Joyce. She is always courteous and helpful. I had my two school age children with me and they are easily impatient. L More

by MRSSMITH49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joyce
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