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Ray Laethem Buick GMC

Grosse Pointe-Detroit, MI

3.9
248 Reviews
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17677 Mack Avenue

Grosse Pointe-Detroit, MI

48224

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Showing 248 reviews

December 22, 2019

Thank you for great customer service! Donnell Raymond kept me informed on the progress of the repair and it was completed when expected. There was a shuttle that offered to drive me where I needed to More

by alfonsoc5
Recommend Dealer
Yes
Employees Worked With
Donnell Raymond
December 17, 2019

Very professional. Everything moved along very efficiently. Very pleased with my salesperson. Also, very happy with my new car. I also thought the dealership was very attractive. More

by Elaine
Recommend Dealer
Yes
Employees Worked With
Bob Hunwick
December 15, 2019

So pleased We are new to the area and new to the dealership. Our sales rep Betsy was a pleasure to work worth. We couldn't be happier with our new Enclave! More

by lily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betsy
December 15, 2019

oil change I came in for an oil change and ended up with two different filters that i did not want or need I was never told or never see More

by patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony in Service never again
December 03, 2019

Edward Borden was excellent in helping me achieve my goals in my purchase of my new Arcadia Denali.My experience was painless and I appreciate everyone that was involved with my process. More

by Melaniearmstrong14@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Edward Borden was excellent in helping me achieve my goals involving my 2019 Arcadia Denal
December 03, 2019

They do an excellent job in all aspects of the dealership. My salesman BJ is a great representative of the dealership and all personal in all phrases More

by paulindo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service write up man
November 06, 2019

Very Thorough They took the time to inspect several areas of my car and let me know what was imperative and wait could wait. They ordered parts that were not in sto More

by Dr. K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not recall
October 25, 2019

Great help in identifying the problem. Services Was good. the infor was percise and wife was able to understard. . Service price could have be lower but was ok. thank you for your help. More

by West
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
October 20, 2019

Great place I have always had great experiences in the sales and service departments. I will continue going to this dealer when it’s time to purchase a new car. More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hunwick
October 19, 2019

3000 mile oil change Excellent service. Location is great and the entire team is very friendly. I am very happy with Ray Laethem services. Thank you for listening to me. More

by Izzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Trost
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