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Ray Laethem Buick GMC

Grosse Pointe-Detroit, MI

2.7
223 Reviews

17677 Mack Avenue

Grosse Pointe-Detroit, MI

48224

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Showing 223 reviews

July 04, 2019

Not a professional dealership After waiting 4 days for them to detail the car that i want to buy for $28000, I found out that the vehicle had cracked windshield and two tires were More

by Frank Hanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carl
July 02, 2019

The BEST Dealership in my Experience! Needed a new lease vehicle. As soon as I entered Ray Laethem Buick, Tim King, Sales Manager, welcomed me. He and EJ Borden provided me with the best p More

by Carmie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom King and EJ Borden
July 01, 2019

Reliable, on time service Ray Laethem has always provided us with competent vehicle service. They generally finish the work in advance of their estimated time. When we have nee More

by Art
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sorry, I don't remember
June 14, 2019

Great experience with the all of the staff. Great experience from the first phone call to the delivery of the Buick Envision. Bob Hunwick and Lauren did a great job. Thanks for making it a great More

by Billd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Hunwick,Lauren his assistant.
June 14, 2019

New car purchase Received requested quote, it was $5000+ less than dealer I was dealing with. E J Borden was very very pleasant and informative. Best salesman EVER! More

by Envy-ision
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
E J Borden and finance person (forgot his name)
June 03, 2019

Experience with new purchase Excellent customer service. I appreciated the fact that the sales person really listened to what I had to say. He was truly helpful in every aspect of More

by hadmcca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Carl Preston
May 31, 2019

New Lease Turned in old SUV to get new SUV 2019. E.J. Borden was very informative explaining about car and services of dealership. He was great!! More

by Aimz1127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
E.J. Borden, Tim and Ted
May 18, 2019

Top quality service I had a recall issue and the service representative took very good care of me and my situation. He called me and scheduled the appointment, and he ma More

by Carguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bainbridge
May 16, 2019

Pleasant, quick experience. I've never been at a dealership where I have been in and out so quickly. Everything was explained to me thoroughly from the salesperson and the financ More

by Linrhod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Betsy Crane
May 14, 2019

Purchase used car Service was quick and car was delivered in quick order and service was good car was available and turn around on Credit decision was fast More

by Willie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Preston
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