Back

Ray Laethem Buick GMC

Grosse Pointe-Detroit, MI

4.6
312 Reviews

17677 Mack Avenue

Grosse Pointe-Detroit, MI

48224

Directions

By Type

Showing 312 reviews

June 05, 2025

Took almost 2 hrs. Why schedule appt if u still have to wait hrs. I waited almost two hrs. That's too long especially if you have scheduled appts. Had to have cashier c More

by MAFLORENCE413
Recommend Dealer
No
June 05, 2025

Fantastic customer experience! From buying to servicing my Buicks. Thank you Bob, Lauren and Brian (service). More

by Joe D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hunwick, Lauren Zigler
June 04, 2025

Team communicated well throughout the entire process and provided excellent service on our vehicle, would highly recommend More

by maryterese_wagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
June 04, 2025

Made the process easy. Job was well done. The ypung service advisors were well mannered & knowledgeable. More

by JASNEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler and Nathan
June 04, 2025

Friendly and knowledgeable. Prepared and went smoothly with all the staff members. Good experience all around More

by Kacc
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Frame, Bob Hunwick
June 04, 2025

Professional, courteous, wholistic She seemed nice. Told me what was done. It was all fine. More

by eslajusak
Recommend Dealer
Yes
Employees Worked With
Courtney
June 03, 2025

They not only changed the oil, but looked over the car and replaced the battery cables. More

by Steiman01
Recommend Dealer
Yes
Employees Worked With
Donnell
June 03, 2025

Service was very thorough from the estimate and concerns on the repair of my vehicle. Time management in relationship to parts and the collision repair were within a 10 day process. And the final results we More

by kmc325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex and the person at the front desk.
June 03, 2025

Fantastic buying experience always at Laethem Buick-GMC. Thank you Bob & Lauren. You guys are awesome! More

by Joe D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hunwick
June 03, 2025

My service representative Cortney was very professional and friendly. My vehicle was serviced and inspected. Thank you More

by DONNAMIHAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
...
5
...