Ray Laethem Buick GMC

My service advisor was amazing. Courteous, professional and friendly. Happy to be back with Laethem. Courteous, professional and friendly. Happy to be back with Laethem. More

They not only changed the oil, but looked over the car and replaced the battery cables. and replaced the battery cables. More

Rob C made the leasing process so easy. I will be back. Loved the fast friendly service. I will be back. Loved the fast friendly service. More

Service was very thorough from the estimate and concerns on the repair of my vehicle. Time management in relationship to parts and the collision repair were within a 10 day process. And the final results we on the repair of my vehicle. Time management in relationship to parts and the collision repair were within a 10 day process. And the final results were great! Definitely made a difference and would not hesitate to use them again if needed!!! More

My experience was great. I really appreciate everything everyone did to help me. I would absolutely recommend. I really appreciate everything everyone did to help me. I would absolutely recommend. More

I always receive timely, courteous and professional service. I'm satisfied with my last visit. service. I'm satisfied with my last visit. More

Despite me asking several times for a final invoice on the car I was purchasing, the sales person nor the person completing paperwork for us would provide us with a final invoice. Because of that, I was n the car I was purchasing, the sales person nor the person completing paperwork for us would provide us with a final invoice. Because of that, I was not able to bring a cashiers check so I had to leave the dealership and take more time out of my day to go to the bank which could have been done in preparation for the purchase meeting. Not only that significant inconvenience, but then when we came back the final amount listed in the paperwork was a different amount than what they had me get the cashiers check made out to. I paid more than I should have if this dealership did the ethical thing and provide me with a final invoice as I asked for... several times and was dismissed. That was completely inappropriate, unethical, and if it was worse could have lead to legal action. Changes need to be made there. Our salesperson was very helpful. He listened very carefully to what we were looking for in a vehicle and helped answer questions to get us to a decision. The invoice issue was the only thing notably wrong with our experience. More

Every time I purchase or lease a vehicle from Ray Laethem it is a flawless experience. it is a flawless experience. More

When I deal with the Service Center, I get excellent and professional service. The Advisors are always super helpful. The cashiers are courteous and kind. I've never had a bad experience. professional service. The Advisors are always super helpful. The cashiers are courteous and kind. I've never had a bad experience. More

Professional, courteous, efficient. ..knowledgeable ...I am truly satisfied with the service and timeliness at your location. ..knowledgeable ...I am truly satisfied with the service and timeliness at your location. More