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Ray Laethem Buick GMC

Grosse Pointe-Detroit, MI

4.6
312 Reviews

17677 Mack Avenue

Grosse Pointe-Detroit, MI

48224

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Showing 312 reviews

May 28, 2025

The service rep was great to talk to. She explained what was to be done and how long it would take More

by MZ58CH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marianne
May 28, 2025

Clean, responsive, representative in service was knowledgeable, new what I wanted, offered a senior discount, waited for the vehicle, time was explained and delivered on time More

by DMARSH5633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech
May 28, 2025

Young female cashier was fabulous – a big help, helping me find GM credits I didn’t know I had. More

by CLEVETHURBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall
May 27, 2025

Michael was very helpful in getting me exactly what I wanted. He was able to get it done fast. I’ve spent hours at other dealerships and I was in and out fast. I also enjoy the extras that Ray Laethem More

by Angela Milanov
Recommend Dealer
Yes
Employees Worked With
Michael Tausch
May 27, 2025

They never fix the problem i had with my truck Its not a good DEARLEARSHIP More

by Edward.burris
Recommend Dealer
No
May 27, 2025

THE BEST GMC DEALERSHIP IN DETROIT HANDS DOWN THERE SERVICE IS AWESOME 💝 LAWRENCE is GREAT #1 👌💯🤩😍 More

by Barbara Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MIKE / LAWRENCE 💯💯
May 27, 2025

Very polite and efficient. Greeted with a smile on courtesy . Let me knew everything that was going on and what needed to be repaired More

by DARKNLOVLYMOMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence
May 27, 2025

I've never had a bad experience with Laethem team. Very professional and experienced team. More

by frank Giorgio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnell
May 27, 2025

Customer service personnel were knowledgeable, thorough, helpful and courteous. Overall experience was very positive and satisfying. More

by tcard149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney??
May 27, 2025

It was good 👍 noproblem,everything was ok that's all that all I can think of More

by willie6184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Anders
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