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Ray Laethem Buick GMC - Service Center

Grosse Pointe-Detroit, MI

4.4
177 Reviews

177 Reviews of Ray Laethem Buick GMC - Service Center

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January 26, 2019

Amazing!!! Amazing service from start to finish. So happy!!!! They fixed the gas cap issue and I received a loaner and everything was so easy. Will recommend. More

by Sknoche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betsy Crane
January 03, 2019

Great service and a very beautiful and clean dealership. Staff is friendly and I was greeted as I walked throughout the building.. I will always take my enclave her More

by Brian m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, he has desk by customer lounge door
December 28, 2018

Routine maintenance and diagnostic evaluation was performed and the car was ready for pick up at the promised time. No problems encountered during the process. More

by Jerry Teagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony in service
December 11, 2018

Excellent Service was scheduled, conducted successfully and delivered on time. what else would you like me to say in order to fill all of your spaces? More

by Duped
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Walt, John
December 10, 2018

Tire Purchase/Replacement The service was performed well and in a timely manner. Also, I was informed that because I had purchased the Extended Warranty, there was no charge f More

by Barbara Lester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Pingel
December 02, 2018

Recall Thank you for doing the recall in a quick and efficient way . I was very please how fast my cat was returned . I will make sure you guys handle any pr More

by Kaybird59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Borden
November 19, 2018

Timely, exceptional and courteous! Called to make appointment, was able to make appointment to my schedule. Updated about possible future service needs. Unable to take car in myself, More

by Maxima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
November 10, 2018

Car accident Help with car accident repairs. Getting A car loaner to drive. I was in an accident as I was stopped at a light. My car was standing still. I am v More

by Happygatsby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember.
October 31, 2018

Fantastic We have taken our vehicles to different GM Dealers throughout the metro area, but none have given us great service like Ray Laethem. Excellent Dealer More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service staff, cashier,
October 22, 2018

Complimentary new vehicle oil change We made an appointment, and the oil and filter change, including a multi-point inspection, was performed within one hour. I passed part of the time dr More

by James Ramsey
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't know the name of the service writer.
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