Ray Laethem Buick GMC - Service Center
Grosse Pointe-Detroit, MI
177 Reviews of Ray Laethem Buick GMC - Service Center
Excellent oil change and inspection. Technician explained all of the work done and the condition of the vehicle. Service took half an hour and I waited in the well appointed waiting room. Technician explained all of the work done and the condition of the vehicle. Service took half an hour and I waited in the well appointed waiting room. More
i always get Excellent Service We have Donell as our go to person he ALWAYS does an excellent job he is knowledgeable and helpful he is always courteous and friendly We have Donell as our go to person he ALWAYS does an excellent job he is knowledgeable and helpful he is always courteous and friendly More
Good Service Dropped my wife’s enclave off. They assessed the problem and got back to me quickly with a quote to repair the issue. They worked with the warranty Dropped my wife’s enclave off. They assessed the problem and got back to me quickly with a quote to repair the issue. They worked with the warranty company that I bought my warranty from and that cut the original cost in half. Very happy with the service I got. More
My request was not only completed but in record time. Usually I have to wait an hour or more but this time was a surprise short time. I like the new policy of registering for a time for repair. Thus I can Usually I have to wait an hour or more but this time was a surprise short time. I like the new policy of registering for a time for repair. Thus I can wait rather than take a loner or request my neighbor to pick me up and drop me off again. More
Super Fast and friendly I scheduled my appointment with Joyce. She is always courteous and helpful. I had my two school age children with me and they are easily impatient. L I scheduled my appointment with Joyce. She is always courteous and helpful. I had my two school age children with me and they are easily impatient. Luckily, my services were completely quickly and I wasn’t there nearly as long as I expected to be. I appreciated the swift friendly service. More
Exceptional Service Great customer service, always friendly and gets the job done quickly and efficiently. I take all my vehicles here and get excellent service every ti Great customer service, always friendly and gets the job done quickly and efficiently. I take all my vehicles here and get excellent service every time! More
Excellent Service at Laethem Dealership Fine service. Problem free. Received a car for an appointment while the GMC Terrain was being service for a recall issue. Will be glad to network th Fine service. Problem free. Received a car for an appointment while the GMC Terrain was being service for a recall issue. Will be glad to network the "first cabin service" . More
Excellent and timely Everyone was friendly and efficient, from my salesman EJ who made the Appointment for me to the service representativea and the cashier. The car was c Everyone was friendly and efficient, from my salesman EJ who made the Appointment for me to the service representativea and the cashier. The car was completed quicker than promised. More
Reliable, on time service Ray Laethem has always provided us with competent vehicle service. They generally finish the work in advance of their estimated time. When we have nee Ray Laethem has always provided us with competent vehicle service. They generally finish the work in advance of their estimated time. When we have needed shuttle transport, they have assisted us. More
Great experience with the all of the staff. Great experience from the first phone call to the delivery of the Buick Envision. Bob Hunwick and Lauren did a great job. Thanks for making it a great Great experience from the first phone call to the delivery of the Buick Envision. Bob Hunwick and Lauren did a great job. Thanks for making it a great experience. More