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Ray Laethem Buick GMC - Service Center

Grosse Pointe-Detroit, MI

4.4
177 Reviews

177 Reviews of Ray Laethem Buick GMC - Service Center

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September 10, 2019

Excellent oil change and inspection. Technician explained all of the work done and the condition of the vehicle. Service took half an hour and I waited in the well appointed waiting room. More

by Wally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bainbridge
September 08, 2019

i always get Excellent Service We have Donell as our go to person he ALWAYS does an excellent job he is knowledgeable and helpful he is always courteous and friendly More

by bobbiep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DONELL
September 03, 2019

Good Service Dropped my wife’s enclave off. They assessed the problem and got back to me quickly with a quote to repair the issue. They worked with the warranty More

by Trexler1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnell Reymond
August 30, 2019

My request was not only completed but in record time. Usually I have to wait an hour or more but this time was a surprise short time. I like the new policy of registering for a time for repair. Thus I can More

by mrsartor@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bainbridge
August 21, 2019

Super Fast and friendly I scheduled my appointment with Joyce. She is always courteous and helpful. I had my two school age children with me and they are easily impatient. L More

by MRSSMITH49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joyce
July 23, 2019

Exceptional Service Great customer service, always friendly and gets the job done quickly and efficiently. I take all my vehicles here and get excellent service every ti More

by Michele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Walt
July 13, 2019

Excellent Service at Laethem Dealership Fine service. Problem free. Received a car for an appointment while the GMC Terrain was being service for a recall issue. Will be glad to network th More

by hotpenguin1@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service personell
July 11, 2019

Excellent and timely Everyone was friendly and efficient, from my salesman EJ who made the Appointment for me to the service representativea and the cashier. The car was c More

by TRH52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EJ
July 01, 2019

Reliable, on time service Ray Laethem has always provided us with competent vehicle service. They generally finish the work in advance of their estimated time. When we have nee More

by Art
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
sorry, I don't remember
June 14, 2019

Great experience with the all of the staff. Great experience from the first phone call to the delivery of the Buick Envision. Bob Hunwick and Lauren did a great job. Thanks for making it a great More

by Billd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hunwick,Lauren his assistant.
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