Ray Laethem Buick GMC - Service Center

Top quality service I had a recall issue and the service representative took very good care of me and my situation. He called me and scheduled the appointment, and he ma I had a recall issue and the service representative took very good care of me and my situation. He called me and scheduled the appointment, and he made all the arrangements for me to get back to my office. It was quick and easy. More

Quick easy and kind No waiting. My service agent was very efficient. He made sure to give me timely updates and prices. He was knowlegable of the many problems No waiting. My service agent was very efficient. He made sure to give me timely updates and prices. He was knowlegable of the many problems More

Quick Freindly service Was very pleased with how quickly the service was completed. Nice, clean quest waiting area. Breath of fresh air to have a nice area to relax in. Was very pleased with how quickly the service was completed. Nice, clean quest waiting area. Breath of fresh air to have a nice area to relax in. More

Friendly and fast My appointment was at 7am. I was able to work as I waited on my car. Got to visit with my salesman Bob Hunwick. Car was done in about an hour. Very ha My appointment was at 7am. I was able to work as I waited on my car. Got to visit with my salesman Bob Hunwick. Car was done in about an hour. Very happy with the service I received. Don't mind driving from Redford. More

Oil change and Front brakes & glove box I switched my appointment last minute and still received exceptional very timely service. I came in for an oil change and to have my glove box reattac I switched my appointment last minute and still received exceptional very timely service. I came in for an oil change and to have my glove box reattached and it was discovered that my front brakes We’re on red and I was getting ready to go on a long trip with my children and was very happy that all of the work was taken care of and less than three hours :-) More

Professional and Accommodating The Service Manager Walt provided exceptional customer service regarding a warranty for the replacement of my gas pedal. He took the time to communic The Service Manager Walt provided exceptional customer service regarding a warranty for the replacement of my gas pedal. He took the time to communicate my issue to GM for a resolution. I was very satisfied. Highly recommend. More

Ray Laethem Oil Change I really appreciated the speed and convenience with which Ray Laethem handled my oil change. I also appreciated the print out with suggested maintena I really appreciated the speed and convenience with which Ray Laethem handled my oil change. I also appreciated the print out with suggested maintenance. Great work! And the price was VERY reasonable! More

Routine Maintenance Service was quick, employees were polite and kept me in the loop of what was going on with my car. Shuttle service allowed me to go home and do other Service was quick, employees were polite and kept me in the loop of what was going on with my car. Shuttle service allowed me to go home and do other things and returned bus shuttle to get my car, which is super convient. Great job 👍🏾 More

GREAT!!!!! There is nothing else to describe. If they were any better, I would have to buy another car :>) Great job #1 Buick 2018 football of the year There is nothing else to describe. If they were any better, I would have to buy another car :>) Great job #1 Buick 2018 football of the year More

Anthony Went above and beyond making sure I was kept updated on my vehicle as work progressed. Called me when the vehicle was finished and even went out to th Went above and beyond making sure I was kept updated on my vehicle as work progressed. Called me when the vehicle was finished and even went out to the yard and brought it to me when I came to pick it up. More