
Ray Laks Honda
Orchard Park, NY
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New Honda Lease Ive been a customer of RayLak Honda for over 20 years and have always been pleased with the service I get. RayLak Honda made it easy to lease a CR-V Ive been a customer of RayLak Honda for over 20 years and have always been pleased with the service I get. RayLak Honda made it easy to lease a CR-V and I was driving it within just a few hours of talking to Chuck Riso. Everything was talken care of by Chuck. More
excellent customer service The process of leasing our new car was efficient, swift, and professional. All our questions were answered and our needs were met by our salesman. The process of leasing our new car was efficient, swift, and professional. All our questions were answered and our needs were met by our salesman. More
Happy customer Always ready to help the customer. I had a problem with TPMS system and they got me right in. All is well again, very professional service department. Always ready to help the customer. I had a problem with TPMS system and they got me right in. All is well again, very professional service department. More
It was well worth the 4 hr drive from Ohio Frank Bellini handled the Sale very well. The only Hickup was some confusion with automatic on line financing with Chase. Would do it all over again Frank Bellini handled the Sale very well. The only Hickup was some confusion with automatic on line financing with Chase. Would do it all over again in a heartbeat. Very happy with the vehicle indeed More
My CRV Thank you Patrick for a great experience and your professionalism. Thanks for all your help. Appreciate the help in getting to where we needed to be! Thank you Patrick for a great experience and your professionalism. Thanks for all your help. Appreciate the help in getting to where we needed to be! More
Consistently Excellent Service Experiences Since 2006 I've been having my various Hondas serviced here since 2006. I no longer live in WNY, but visit a few times/year & have some service/warranty work don I've been having my various Hondas serviced here since 2006. I no longer live in WNY, but visit a few times/year & have some service/warranty work done from time to time. In all of this time, Service has been excellent all-around. I had a particularly dire situation over the holidays back in Dec. 2017 with my out of warranty 2016 Honda Pilot & Ray Laks came through even through for me in a big way even though I no longer live in the area as evidenced by my license plates so they knew that & still helped me out. Jason Koelemeyer is an absolute asset to Ray Laks & Honda. I literally just bought a 2018 Honda CR-V because of the way Jason & Honda made it right on my 2016 Pilot. I would never have bought a Honda again if my experience was negative. On top of all of this, it was smack in the middle of the Holidays making parts/employees hard to come by, but Jason communicated constantly & I'll never forget what a positive experience it was even though it was a bad situation with the worst possible timing. More
Outstanding Sales person Karen Haines is awesome to work with when purchasing a car. Knowledgeable and helpful, and gets the deal done quickly. Looked for a reliable used car Karen Haines is awesome to work with when purchasing a car. Knowledgeable and helpful, and gets the deal done quickly. Looked for a reliable used car for my daughter. Found a great Honda Civic at a great price. More
consistently superior Josh and Rick are always courteous and professional. Every one of my questions is heard and answered, whether in person or on the phone. The price fo Josh and Rick are always courteous and professional. Every one of my questions is heard and answered, whether in person or on the phone. The price for service is competitive; and I never feel like I am being taken advantage of. I stay with Honda because of this service department; I have been driving Hondas since 1990. More
Very good experience. Very knowlegable sales representative. Understood my needs and my budget. Clean atmosphere. Very welcoming experience. Given a thorough tour of the fa Very knowlegable sales representative. Understood my needs and my budget. Clean atmosphere. Very welcoming experience. Given a thorough tour of the facility. Best experience ever. Thank you. More
Great price, Good salemanship, Quick processing. I was shopping for a car for my (college bound son), for several weeks. Came across a sharp & clean Honda CRV at 9:15AM... (on my way to work... no t I was shopping for a car for my (college bound son), for several weeks. Came across a sharp & clean Honda CRV at 9:15AM... (on my way to work... no time to buy), spoke with Chuck few mins, took a drive. Headed to work. Gave deposit over the phone hour later. Then they assisted in loan process, spoke with my insurance completed paperwork at 5:30pm...drove away with car same day! More