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Ray Price Mt Pocono Ford

Mount Pocono, PA

4.6
87 Reviews

2971 Rt. 940

Mount Pocono, PA

18344

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Showing 87 reviews

August 19, 2022

William Capo great person and great to deal with. Super nice and knowledgeable we are very happy with our new ford Ecco Sport. Took good care of us and love our mug with our picture on it. Thank yo More

by charleshughes1937
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Capo great person to work with.
Sep 09, 2022 -

Ray Price Mt Pocono Ford responded

Hi Anne and Charlie, thank you for taking the time to leave a 5 star review on your recent car buying experience at Ray Price Mt. Pocono Ford. Billy was happy to help you with the entire process of getting your new Ford Eco Sport. We hope you are enjoying your new SUV and if you have any questions please give us a call.

July 18, 2022

I will never step foot in this place EVER AGAIN. Major rip off service dept. My key was stuck in the ignition and I was told that I needed a Ford dealer as it sounded like ignition switch needed to More

by Lucky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim who I made the appointment with who thought it was the ignition, but not his fault
Jul 18, 2022 -

Lucky responded

Ray Price Ford service should be ashamed of themselves! Diagnostic fee of 218.00 and was than told that I need a whole new gearshift because my key was stuck in ignition, New gearshift to install price 689.00 with tax plus the 218.00 is 907.00. My mechanic took apart gearshift, cleaned contact point because he said there was something sticky on it, put it back together, pulled it out of garage and put my key in my hand. And they felt bad because they sent me to Ford thinking it was ignition without looking at it, so due to Ray Price overcharging me on diagnostic fee and trying to scam me into another almost 700.00 for a service I did not need. My local mechanic only charged me 35.00 for an hour and fixed my issue. My key now releases like it should due to nothing other than a little cleaning of the contact point. Total cost charged was $35.00 vs Ray Price $907.00 to get my key to release? Something is seriously wrong with Ray Price service dept trying to charge outrageous prices for diagnostic & parts not even needed. Love my HONEST local mechanic who would never try to scam me into something not needed. Ray Price is such a scam, I will never ever walk into Ray Price again for anything. And I will be sure to tell everyone I know about my horrible experience, being over charged, and than told that I need another 700.00 worth of work done on my car when it was a very simple fix.

Jul 22, 2022 -

Ray Price Mt Pocono Ford responded

Hi, thank you for reaching out regarding your service concerns with our service department. We do apologize for any negative experience you received and your concerns have been shared with our management team to review immediately. Your feedback is very important to us here at Ray Price. Someone should be in touch with you shortly but in the meantime if you'd like to speak to the Service Manager, Jim Mann, he can be reached at 570-839-1111. Thank you, Ray Price Mt. Pocono Ford.

June 20, 2022

I had a very good experience with Ray Price Ford. I was lucky to get Billy Capo as a salesman. He provided me with every bit of information I needed for my new Ford Maverick. And he continues to ha More

by Josephbelveduto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Capo
June 18, 2022

Great experience billy capo got me a good deal honest salesman selling a good product. Definitely recommend! More

by Danny79870
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Capo
Jul 22, 2022 -

Ray Price Mt Pocono Ford responded

Thank you for choosing Ray Price Mt. Pocono Ford for your automotive needs Danny! Billy was happy to assist you during your visit and help you find exactly what you needed. We appreciate your feedback also.

June 15, 2022

The person I met with was knowledge, invested in the process and friendly. He allowed both parties to drive the vehicle. More

by aduffy4540
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon
May 25, 2022

It was a pleasure doing business with all the folks at Ray Price Ford of Mount Pocono More

by bpotts300
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Capo
Jul 22, 2022 -

Ray Price Mt Pocono Ford responded

Thank you for choosing Ray Price Mt. Pocono and taking the time to leave your feedback on your recent with us at the dealership. Your feedback is very important to us and we look forward to our continued relationship at Ray Price. If you have any other questions please give us a call, we are here to help!

April 19, 2022

My thanks to Ray Price Ford Mt Pocono. This was my fifth purchase at the dealership and as before a great experience, a special thanks to William Capo for his dedication and assistance w More

by Bxchaser1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Capo
May 19, 2022 -

Ray Price Mt Pocono Ford responded

We appreciate the great recommendation on your recent experience with Billy at Ray Price Auto Park Mt. Pocono. Thank you for being a loyal customer at Ray Price for many years. Our customers are very important to us! Enjoy your new Ford F-250 and if you have any questions, please give us a call we are here to help!

November 26, 2021

Excellent! From start to finish everthing was first class. Billy Capo was an excellent salesman, no price haggling got us in and out! More

by Jennifer.chrin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Capo
November 02, 2021

Ray Price Pocono Mt. Pocono Ford & Chevy are 2 of the best dealerships in the Pocono area. I just bought a Ford Ecosport it’s my 4th vehicle bought from Ray Price. More

by younagme24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Campo
September 15, 2021

When we Buy a New Car or Truck, we go to Ray Price. We have gotten over 12 vehicles from them over the years. It has always been our go-to place. We honestly are very happy each time we go. When we do hav More

by bcnisk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Capo
Sep 27, 2021 -

Ray Price Mt Pocono Ford responded

Thank you for taking the time to leave a 5 star review on all your experiences with us, Brian. We appreciate your loyalty to Ray Price over the years! It is our customers that have kept us going for over 100 years, THANK YOU for being great! We strive to meet your expectations at every visit with us :) See you again soon, Ray Price Mt. Pocono Ford.

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