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Ray Price Mt Pocono Ford
Mount Pocono, PA
88 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 88 reviews
March 29, 2016
Damage to Truck door I took my 1993 Ford F 150 pick up for State inspection and check ABS flickering light on the dash board. Before I left the truck in the service a I took my 1993 Ford F 150 pick up for State inspection and check ABS flickering light on the dash board. Before I left the truck in the service area parking lot the driver side door was working without any problem whatsoever. When I picked the truck after diagnostic work, the driver side door was hard to open and started making loud scraping noise when opened and closed. I got the service counter person with his assistant to look at it. They noticed that the door was rubbing against the frame and making scraping noise. Their suggestion was to take it to a body shop to fix it!! The damage happened when the truck was moved from the parking lot by the person who works at the dealership. It is obvious that it was bumped into a barrier or another vehicle when it was being moved into the shop. Unfortunately there is no recourse other than taking my business elsewhere. More
by VG
Employees Worked With
Albert D'Aurizio, the name on the service write up.
Helpful March 29, 2016
P.J. Armbruster. Outstanding Person!! A+++!! First I have to say the dealership has a really nice selection of cars and pick up trucks, new & used. I went in to Ray Price looking for a used pick First I have to say the dealership has a really nice selection of cars and pick up trucks, new & used. I went in to Ray Price looking for a used pick up with particular's in mind. P.J. is not the typical salesman, "You don't like what we have on the lot, O' well, see ya." No way! He went out of his way numerous times to show me trucks he thought I'd like, and I loved every one, but I had a budget I had to stick too. I went back to see him three times, I was determined to find what I wanted, and he worked extremely hard to find me exactly the truck I wanted. In fact, the truck I bought is much, much better then I could have ever imagined! P.J. is extremely patient, a very nice person, and worked his butt off to make sure I got the exact truck I wanted. What I really liked about his salesmanship when I was test driving the trucks is, he made you feel very relaxed, never under pressure to buy anything. While I was test driving we talked about everything, from wives to hunting, P.J. is a very nice person, I can only say nice things about him. Go ask for P.J., you will never be disappointed at Ray Price, Mt. Pocono! Buy with complete confidence here. More
by Frank
Employees Worked With
P.J. Armbruster
March 05, 2016
He wanted everything to be perfect for me! Ray Price service had been working with me on my old Equinox. When it was determined that my engine would need replaced, I decided to go ahead and ge Ray Price service had been working with me on my old Equinox. When it was determined that my engine would need replaced, I decided to go ahead and get a new, used car. Rich in the service department got me in contact with the salesman Rich Price. I told Rich what I could afford and what I was looking for. He worked with me, and helped me find my new 2014 Chevy Cruze. As I was working with Shelly on my paperwork, Rich got my stuff from my old car, and transferred it to my new car. When I went to get into my new car (in the cold), I found my car to be warm, my new CD was playing on my favorite song, and the heated seats were on and toasty. Rich said he wanted everything to be perfect for me. And it was! I would recommend this dealership to anyone who wants to be treated with loving care. My hat is off to Rich in sales, Rich in service, and Shelly who thoroughly processed my paperwork and explained my extended warranty. Great job, guys! More
by Crystal333
Employees Worked With
Rich Price, Rich in service, and Shelly
March 04, 2016
Painless - actually pleasant - experience! As a single woman, I dread dealing with car salespeople. For me, a car is a MAJOR purchase - and it's the purchase of something I know nothing about. As a single woman, I dread dealing with car salespeople. For me, a car is a MAJOR purchase - and it's the purchase of something I know nothing about. This dealership' and especially salesman John Minter made the experience painless and - dare I say it - almost fun. I was never pressured in any way, and was treated with dignity throughout the transaction. After I made my purchase decision, the paperwork part of the sale went smoothly and quickly. More
by Paula D
Employees Worked With
John Minter
February 23, 2016
Terrific experience Pleasant people to deal with, knowledgeable and professional. Actually enjoyed the time spent at the dealership. would definitely recommend to anyone Pleasant people to deal with, knowledgeable and professional. Actually enjoyed the time spent at the dealership. would definitely recommend to anyone looking to buy or lease a vehicle! More
by DJ001
Employees Worked With
Dave Schemm, Sales Mgr. and PJ Armbruster, Salesman
February 22, 2016
Professional and Courteous! Another great sales experience! My family and I have bought multiple cars here. Salesmen are polite, never pushy! Got a great price for trade in. Another great sales experience! My family and I have bought multiple cars here. Salesmen are polite, never pushy! Got a great price for trade in. More
by plp0408
Employees Worked With
Frank(in sales), Shelly (in finanace), & Dave(manager)
February 22, 2016
Great Experience The people at this dealership are friendly and couteous. They take their time to find the right vehicle and price for you. Will definitely return. The people at this dealership are friendly and couteous. They take their time to find the right vehicle and price for you. Will definitely return. More
by js369
Employees Worked With
Dave Schemm-sales manager PJ Armbruster- sales & Finance dept
February 22, 2016
Great experience The Ray Price dealership is a pleasure to deal with. My personal salesman John Minter has sold my family several cars and trucks and consistently pro The Ray Price dealership is a pleasure to deal with. My personal salesman John Minter has sold my family several cars and trucks and consistently provides us with a great deal both on the car and the trade in. This dealer seems to have a sixth sense about what the customer needs both in terms of buying the car and providing service. The service manager Albe solves any problem we have with the cars' maintenance. Walt Price the owner/manager makes certain everything always goes smoothly and is an advocate for customer. I recommend them highly. More
by ildmd
Employees Worked With
John Minter
February 22, 2016
Great price, selection and customer service. I went to Ray Price looking for an Ford F150 Supercab with some specific options. They did not have the vehicle on the lot but my salesman Frank ass I went to Ray Price looking for an Ford F150 Supercab with some specific options. They did not have the vehicle on the lot but my salesman Frank assured me they would get the vehicle. Within a few days, I was contacted by a sales manager Dave and they had the vehicle. The price was better than anyone else's and the vehicle had more options than I expected for the same price. They even thru in a bed liner installed by the service department and gave me more for my trade then I expected. When I arrived to pick the vehicle up, I financed it through Ford, Shelly had all the paperwork ready and I was in and out of the dealership within an hour. This is the third vehicle I've purchased from Ray Price and they have earned my future business. I won't go anywhere else. More
by Supercooperthepooper
Employees Worked With
Frank Fratzola (Sales), Shelley (Finance), Dave (Management)
February 21, 2016
Friendly People and Great Service Our salesman Frankie was very helpful without being pushy. He helped us consider the best options for our family. He also took the time to explain the Our salesman Frankie was very helpful without being pushy. He helped us consider the best options for our family. He also took the time to explain the features of the vehicle in depth. We love our Ford Explorer. Shelley in finance also made us feel welcome and comfortable. I felt confident that she got us the best finance option. Would definitely recommend the dealership to others. More
by zanman01
Employees Worked With
Frankie and Shelley
