Ray Price Stroud Ford

Superior Customer Service My daughter and I stopped by to see a Mercury Mariner that we viewed on line. Unfortunately the car was not on the lot at the time because it was at My daughter and I stopped by to see a Mercury Mariner that we viewed on line. Unfortunately the car was not on the lot at the time because it was at the garage, we were sad. After talking to Billy Capo we felt comfortable enough to put a down payment on the car without even seeing it. Billy kept us informed every step of the way. My daughter was away training in Philly and Billy actually sent someone to Philly for her to sign all the forms. Now that is what I call "SUPERIOR CUSTOMER SERVICE". I have been in the customer service field for more than 25 years and I know what superior customer service looks like. Darlene Brown was also helpful and professional when it came to the financing. I talked to a few of the people that were having their cars serviced and they all had the same feeling. They love Ray Price Stroudsburg Ford - Lincoln. The next family car will be coming from Ray Price Ford again. The entire staff was very accommodating. I would like to give everyone a very sincere "Thank you". Regards, Diane Hall( Satisfied Customer) More

Billy Capo at Ray Price Ford is Awesome I recently bought a used Ford Escape at Ray Price Stroud Ford. Billy Capo was my dealer and he was wonderful. He was straightforward and honest. Th I recently bought a used Ford Escape at Ray Price Stroud Ford. Billy Capo was my dealer and he was wonderful. He was straightforward and honest. There was not the typical pressure from a dealer...just kindness and understanding. He was patient with both myself and my 12-year old son. He offered his cell number and was quick to respond even on his day off. When I purchased the vehicle he took the time to go over some of the more technical aspects of the car. In addition to Billy being great, the administrative staff at Ray Price were wonderful. The deal went very smoothly and I left feeling completely satisfied. Thank you Billy and Ray Price Stroud Ford. I love my new SUV. :) More

Incompetent service center Service lights came on in my vehicle 3 days after I purchased it. I made an appointment with the service center and sat waiting at the dealership for Service lights came on in my vehicle 3 days after I purchased it. I made an appointment with the service center and sat waiting at the dealership for almost 3 hours only for them to confirm what I had already told them was wrong. Now I have to go back to have it fixed when the part comes in... I've been waiting close to a week and have heard nothing so far. More

Billy Capo I stopped in ford to ask a few questions. Billy took the time to sit down with me and answer my questions without trying to sell me a car. We went bac I stopped in ford to ask a few questions. Billy took the time to sit down with me and answer my questions without trying to sell me a car. We went back two days later to actually buy a car from Billy only. What a great salesperson and person. The car dealers need more people like him. More

I enjoyed working with Billy Capo. Billy takes car buying to a whole new level. We.ve been to a few dealerships in the area and felt vey pressured. Billy takes the time and shows you Billy takes car buying to a whole new level. We.ve been to a few dealerships in the area and felt vey pressured. Billy takes the time and shows you around without the pressure. He makes you feel that he not only loves his job but wants you to have the best experience possible and would rather see you in something you love. Billy is very knowledgeable as well. When questioning how much a car cost he tells you upfront. Not like the other dealerships that says: "well, how much do you want to pay a month". With Billy you feel like you have a friend for life. He makes sure you are happy with everything and will go out of his way to make sure the car you want is the way you want it. I thought there was a little problem with one of the headlights and he made the appointment for us to get that fixed as well as other things fixed that we didn't even know was a problem. I also want to mention that Darlene Brown is excellent at her job as well. We had dealt with her 10 years ago and had the same experience. And not to exclude someone else that is a joy to work with is Chris at the service desk, very easy, fun and enjoyable to work with. As you can tell overall I had a great experience. I believe I received the best deal possible and if I didn't they at least made the car buying experience a pleasure instead of a dragging uptight pressured experience. I will be looking for all three of these people on my next round. More

Billy Capo Knows ha ow to Sell Cars Billy Capo made my car buying experience as smooth as can be. What could have been a very stressful experience was actually no fuss and no worries. It Billy Capo made my car buying experience as smooth as can be. What could have been a very stressful experience was actually no fuss and no worries. It was a pleasure to buy my new Lincoln MKZ Hybrid from the moment I walked through the doors at Ray Price Ford Dealership. Billy actually spent a whole hour just to set up all the features in my car and demonstrate how everything worked. He got me out of my old car and into the new in no time at all. I definitely recommend this dealership and if your lucky you'll be blessed with Billy Capo as your dealer! More

Knowledgable & Experienced=Billy Capo Ray Price Stroud Ford Lincoln is the perfect place to shop for a new/used vehicle. There are no high pressure sales tactics, just great professionals Ray Price Stroud Ford Lincoln is the perfect place to shop for a new/used vehicle. There are no high pressure sales tactics, just great professionals who answer all questions and are able to custom fit a sales package that suits you. Thank you Billy Capo, Ralph & Darlene More

Professional Bill Capo went out of his way and came in on his day off(if there is such a thing!) to make it possible for me to pick up my 2015 Fusion. The transact Bill Capo went out of his way and came in on his day off(if there is such a thing!) to make it possible for me to pick up my 2015 Fusion. The transaction was smooth and I drove out very happy.Would also like to mention Darlene who also spent some time with me. I will certainly be a returning customer. More

Great salesman Billy Capo was a tremendous sales person. He will surely cause us to return. He has been great with the transaction and the follow up. Billy Capo was a tremendous sales person. He will surely cause us to return. He has been great with the transaction and the follow up. More

Sometimes the small dealerships do it better I purchased a 2015 Mustang and was surprised at the level of customer service and friendliness by the entire staff here. They go out of their way to m I purchased a 2015 Mustang and was surprised at the level of customer service and friendliness by the entire staff here. They go out of their way to make you feel comfortable and at ease with the car-buying experience. They are knowledgeable about the products they sell and take the time to demonstrate the functions of all the componenets. Overall, between trade and purchase, they worked out a good deal. More