Ray Skillman Ford

sales person was very good knew product very well finally got job done we are pleased we were treated fairly and this is our last cars our last car finally got job done we are pleased we were treated fairly and this is our last cars our last car More

My daughter purchased a car at Ray Skillman 4 months ago. She had just made the 3rd payment when the car overheated and had to be towed. It was towed to Tom Wood Ford on 96th St. After being checked out we f She had just made the 3rd payment when the car overheated and had to be towed. It was towed to Tom Wood Ford on 96th St. After being checked out we find out it has a crack in the short block. Its a common thing with this model of car. It is a 2014 Fusion. It only had 62,000 miles on it at time of the purchase. My daughter did purchase this car "AS-IS". I attempted to contact the General Manager 2 different times, I would of contacted the sales person but there was not one. And the finance guy that did sell her the car no longer worked in the building. I did not receive any type of response. My daughter knows someone that works at the dealership, she contacted him. After telling him the situation he relayed the message to the GM & also the service manager was informed. My daughter was then told they would replace the short block at their cost, by this third party person. The price they offered her was not at cost, Tom Wood had already quoted a price and it was only $50.00 more. But what is really surprising to me is that after some inquiring we found out that the car in question is still under an extended warranty and will be until 5/2021 or 100,000. I can not figure out why a dealership (Ray Skillman) would sell a car as-is that had been sold as a Certified Pre Owned and still had remaining warranty. Also Ray Skillman has very poor customer service. Not one time did anyone reach out to her to see if they could help. She is a single working mother and needed to be able to get to work and get her child to school. And obviously if someone at the Ray Skillman would of took a minute to really look into it, instead of wanting her to pay have it fixed $(3800.00), they would of found the warranty. Tom Wood Ford has been incredible all along this process. I would highly recommend them. Their service department has went above and beyond. More

Sean McCarty was so helpful and knowledgeable during our truck buying experience. Smoothest car buying experience from beginning to end! We highly recommend Ray Skillman!! truck buying experience. Smoothest car buying experience from beginning to end! We highly recommend Ray Skillman!! More

Always a awesome time going in there and working with Joe Marcello. He’s the best in the business. The staff there is nice you can tell there good people. Definitely a 10/10 at ray skillman ford!!! Marcello. He’s the best in the business. The staff there is nice you can tell there good people. Definitely a 10/10 at ray skillman ford!!! More

From the moment we walked in we felt very welcome all smiles, aside from other dealers that had stereo type us and have given us the cold look. Carson Flory and Derrick Day went above and beyond to help smiles, aside from other dealers that had stereo type us and have given us the cold look. Carson Flory and Derrick Day went above and beyond to help us and did what we thought was impossible, we didn't get turned away here!! They were very friendly, courteous and professional. We weren't disappointed at all we left with a whole new perspective of how dealers should treat customers and here you get all that! We appreciate them for helping us, specially my husband get his dream truck. Thank you More

Darla piper I loved my saleslady she knows how to work with people. she know her cars. that why i keep coming back. skillman is good to trade with. I loved my saleslady she knows how to work with people. she know her cars. that why i keep coming back. skillman is good to trade with. More

Bought a new F150 The team was helpful and professional; it was a pleasure working with Cornell, Ray and Derek. We've purchased a number of new cars and have never com The team was helpful and professional; it was a pleasure working with Cornell, Ray and Derek. We've purchased a number of new cars and have never come across a dealership as easy to work with. They were not only courteous but honorable and everyone had our best interests in mind. We will definitely return to this dealership next time we buy a new car. More