Ray Skillman Northeast GMC

I was very pleased with the gal in service. I was disappointed that Jason had left the company but she was great and went above and beyond!! THANK YOU!! disappointed that Jason had left the company but she was great and went above and beyond!! THANK YOU!! More

Had oil change and tire rotation Not too long a wait. Fair price and able to use my GMC rewards to pay for the service. Fair price and able to use my GMC rewards to pay for the service. More

My salesman Ian Ryan was great he went above and beyond to help me find a suv, and I love it. He also took the time to answer all my questions. I highly recommend him and the dealership. to help me find a suv, and I love it. He also took the time to answer all my questions. I highly recommend him and the dealership. More

Everyone was very nice and helpful..even the girl that answered the phone...she helped me sway my opion❣My salesman Anthony Mangine was very knowledgeable about all the cars I enquired about..great person answered the phone...she helped me sway my opion❣My salesman Anthony Mangine was very knowledgeable about all the cars I enquired about..great personality..very helpful..would buy from him again😃 More

Worst experience EVER!!!! We were lied to by multiple people, told we had a child support lien on the vehicle we were trading in and we didn’t! Told us they had an approval but they couldn’t give us the people, told we had a child support lien on the vehicle we were trading in and we didn’t! Told us they had an approval but they couldn’t give us the payment over the phone. They didn’t care about what we wanted vehicle wise or anything. They tried pressuring us as well. Told us we would never get approved anywhere ect….very unprofessional! We left there and went to Hubler Chevy and walked away with a brand new 2021 suv!! Will never go back and will make sure I tell everyone not to buy from them!!! More

Enjoyed working with Frank Maqbool, He made purchasing a new car a good experience enjoyable and not stressful, Show room was very clear and all the staff were very friendly and helpful. new car a good experience enjoyable and not stressful, Show room was very clear and all the staff were very friendly and helpful. More

Excelente dealership so everything in there power to get you approved and get you into a new vehicle thank you Gunner Williams for your help you approved and get you into a new vehicle thank you Gunner Williams for your help More

very good service,helped me get a decent vehicle with a trade in at the price i could afford.very nice people,highly recommend them trade in at the price i could afford.very nice people,highly recommend them More

This place is a great example as to how dealerships keep loyal customers. there is no stress whatsoever and I never feel pressured. keep up the great service team Skillman! loyal customers. there is no stress whatsoever and I never feel pressured. keep up the great service team Skillman! More

Called Ray Skillman on Washington for servicing, engine light on says "engine power reduced" was given appt for 5/25. 5/25 called to confirm 10am appt, advd per Jay that 2 employees called off so wouldn’t light on says "engine power reduced" was given appt for 5/25. 5/25 called to confirm 10am appt, advd per Jay that 2 employees called off so wouldn’t be able to bring in that day, advd bring in 5/27. 5/27 took in 8am & advd Jay needed back ASAP because I was going OOT, called for update several times that day & the next Jay kept talking as if they were working on it but issue not yet resolved. 5/29 around 3pm rcvd call from Jay who stated was repaired & issue was simply “throttle disconnected from the turbo” (which means for 2 days I was lied to about car was being worked on). 5/30/21 – Drove car the next day & engine light back on. It’s the weekend so I left a message on Jay’s voicemail regarding. 6/7 given an appt for 6/9/21. Took car in @8am as per appointment, per Robin problem is air filter whereas throttle keep disconnecting from turbo meaning need extensive research from technician and because of backup of servicing of other cars won’t be able to check until 2-3 days, advd best to bring back next Tuesday (6/15) @ 8am & will be one of 1st car worked on, 6/15 – Took car back in @ 8am as advd, called @ 1pm, per Jay not yet looked @ (eventho was advd 6/9 would be worked on immediately), as always Jay says backed up, will check & Call me back regarding within hour, abt 1:30 claim Jay called claiming calling to let me know work needed might not be covered under warranty because work done in March by different Chevy dealership took some parts off & they need to break down engine to find the engine light problem, so suggested I take back to other dealership (simply passing the buck), I advd other dealership took nothing apart as he suggested, that the only issue they addressed (“Engine power reduced”) was exactly the same issue I brought into them for, however with Ray Skillman the engine light came back on the very next day & still acceleration issue, I advd I would go & get work order from other dealership to prove they took nothing apart that would cause repair not to be covered under warranty as he stated! I Did, as per other dealership & their work order they simply “reattached the snorkel tubing to the throttle”. Got copy of work order & took to Jay & advd as I told him other dealership & work order nothing was taken apart as he had insinuated, Jay now claim won’t be able to get to for a week or more because “technician has 5-6 engines broke down that’s being working on” he requested & took a copy of previous work order, still calm & patient I said fine I will call for ANOTHER APPT!! (4th one). As per my experience Ray Skillman provides extremely poor customer service, does not honor any of the appts given, lies about actually working on the car & instead of resolving the matter just tries to pass the buck & gives the run around!!! More