Ray Skillman Southside Hyundai

Ok, I decided to wait for about 3 months before I wrote this review regarding my experience with Ray Skillman Southside Hyundai. Back in January of 2022 my wife and I were looking for a Hyundai Santa Fe this review regarding my experience with Ray Skillman Southside Hyundai. Back in January of 2022 my wife and I were looking for a Hyundai Santa Fe Calligraphy. Due to COVID our local dealer in Terre Haute, IN didn’t have any and wasn’t expecting any until April or beyond. So we decided to look to Indianapolis for dealerships and came across Ray Skillman. From my house to the dealership one way is 77 miles. So, I called the dealership and was connected to Tyler. I told him what I wanted, and in the end the 77 mile trip was worth it. We got what we wanted for a better price. The entire deal was completed in less than one hour. My review of this experience can be seen on the website. Well, come to find out that the 2024 models of the Hyundai Santa Fe added an additional row of seats and was a bit bigger than our Calligraphy so we went to our local dealership in Terre Haute once again to see about trading in our current vehicle. To be honest, our Terre Haute dealership, who I had dealt with for years prior to COVID was terrible. The sales representative was very difficult to deal with, and I personally felt like she was not knowledgeable regarding the features of the vehicle. So, one again I called Ray Skillman and asked for Tyler. I told him what I was looking for; in this case it was a 2024 Santa Fe Limited. He let me know what he had. He mentioned that he had one in green which immediately caught my wife’s attention. So once again we drove the 77 miles to their dealership. And once again within one hour we drove out with our new Santa Fe. We had a better deal with a lower interest rate than with our Calligraphy, and to this day are completely happy. Now, I have been a devoted Hyundai owner. I have owned 4 Sonatas, 1 Tucson, and now 3 Santa Fes. It’s save to say I am happy. I have never had any major problems with any of the vehicles I have owned. Of those eight vehicles, all but the last two were bought locally. And should I ever need to buy another Hyundai, it will be at Ray Skillman. And as long as Tyler is there, he will be the only salesman that I will deal with, though I would imagine that any salesman would be just as good. Tyler, with both of my deals didn’t have me leave the lot until I was comfortable with the features my car offered. He is also very faithful in following up weeks and even months later to insure you are pleased with your vehicle. Now, at this same time my brother-in-law purchased a 2025 Grand Cherokee Limited. I had the privilege to help him set up the different options his vehicle had to offer. So, I just wanted to give a comparison. Yes, when I bought my vehicle I also purchased the extended warranty, the rim and tire package (which I had to use 2 weeks ago when I blew a tire on a pothole which saved me $412.00), and their top of the line Ziebart package. I have no regrets. But when I looked at the Grand Cherokee Limited compared it to my Hyundai Santa Fe Limited. There is absolutely no comparison. They both cost about the same, maybe the Grand Cherokee a bit more, but when it comes to all the features, the Grand Cherokee doesn’t even begin to come close. I would never consider the Cherokee after having driven the Santa Fe. I would HIGHLY recommend to anyone; before you shop for another comparable vehicle, take the time, go to Ray Skillman and test drive a Santa Fe and get the low down on all it has to offer. After you find out what it has and how comfortable it is to drive, any other vehicle in this class won’t do. And I emphasize to be sure to compare apples to apples. So there you have it. No better deal than what you’ll get at Ray Skillman. No better attitude that what Tyler will present to you. No pressure to buy. And I truly feel that they are concerned about your needs and how they can come to a deal that will meet those needs in the price you can afford. Thank You Ray Skillman and Tyler More

Drew and the sales team were so helpful when I upgraded my 2021 Venue Denim to a 2024 version. My payment remained the same and received a fair trade in value for my 2021. They even had a model shipped to my 2021 Venue Denim to a 2024 version. My payment remained the same and received a fair trade in value for my 2021. They even had a model shipped to the location as there was not one on the lot. Wow! More

Quinton tibbon was the salesman that I worked with and he made sure I walked out the that dealership with a vehicle that fits for me and he didn’t settle for less made sure I walked out the that dealership with a vehicle that fits for me and he didn’t settle for less More

Just bought a new Hyundai Sante Fe Hybrid and love it! Contacted Marcus online a few months ago (when we considered a new car), then saw him at the tent sale, and later at the dealership. He was very con Contacted Marcus online a few months ago (when we considered a new car), then saw him at the tent sale, and later at the dealership. He was very considerate of our indecision and the low availability of the Hybrid we were interested in. Never pushy or overbearing! Once we made up our mind; he found the car at a sister dealer, and after minimal negotiation made a deal! Great experience! More

I am so thankful for Ray Skillman Hyundai. They were so helpful with getting me a car May 23, 2023 and was determined to get me in the right car. Everyone was so nice and pleasant which made i They were so helpful with getting me a car May 23, 2023 and was determined to get me in the right car. Everyone was so nice and pleasant which made it a great experience. From the salesmen to the finance department all the way to the closer of the deal. Great JOB ! More

I am very thankful for Marcus, Matt, and John. They all made my car experience worth it and I am very happy with my vehicle purchase. Thank you so much Marcus, Matt, and John! They all made my car experience worth it and I am very happy with my vehicle purchase. Thank you so much Marcus, Matt, and John! More

In November we took our car in for new tires the day before having to leave for a conference in St Louis. As soon as they were done, I headed out of the parking lot and noticed my low tire light was on before having to leave for a conference in St Louis. As soon as they were done, I headed out of the parking lot and noticed my low tire light was on. I went back and they stated there was not enough air, so they aired the tire back up. The next day as I got in the car to head to my conference, I noticed the low tire light was on again. I drove to the service department and explained the situation. They sent me to the waiting room. After sitting there for 1 1/2 hours and now late for my conference, I noticed my car was parked in the parking lot. I went to the service desk to inquire and they informed me that they have been busy and yes the car was finished. I asked them what they did and they stated they just aired up the tire. I tried to explain to them that the problem was more than this, but they assured me it was not and sent me on my way. As I was driving to St. Louis, about 1 1/2 hours or so into my trip, I checked my tire reading and I had lost 17lbs of air. I stopped and aired the tire and was able to make it to my destination. I chose to valet park the car and pay additional fees for fear of what would happen. In the meantime, my wife called and spoke with the service manager Tim. He told us to bring the car in as soon as I returned, apologized and also said to call him with any issue. During my trip, I tried to call him as the tire had went completely flat and I wanted to be sure there would be no mechanical issues with the rim since it had set with a flat tire all week. He never returned my call. I had valet air the tire and made the trip back home with stopping and adding air. When we took the car it, we were told that a valve was not sealed and that the tech did not do a proper job by putting the tire in a dunk tank to check it before sending us away with the car. The service manager told us that he was going to speak with the owners about a fair resolution to our issue and wanted to repair the damaged relationship. Two and a half months went by and we received no phone calls. We tried calling and left messages that were not returned. In mid January, we called and asked for his manager. He did call back, checked into the situation and then offered us a choice of $66.00 as as reimbursement for labor or a free oil change. Mind you, we are not out for a big payout, but just asked that they be fair. With the safety issue, the lack of communication or caring, we did not think that this was fair, so we asked to speak with his manager. It has now been over 2 weeks and two voice mails later and Ashley has not bothered to return our phone call. Apparently customer caring and repairing of relationships is not something that this dealership care about. We are soon to be in the market for another vehicle and we did purchase a 2021 Genesis from them, but I do not recommend being involved with this dealership as apparently if they put you in a situation that compromises your safety and jeopardizes a customer relationship, they do not care enough to resolve the issues. More

This experience was so easy I didn’t feel pressure at all. Marcus and Matt behnke were so attentive to our needs. Great conversation all. Marcus and Matt behnke were so attentive to our needs. Great conversation More

Incredibly hard to work with. Will lie to you as they work under the principle of “what they don’t know won’t hurt them.” Hopefully the car you buy has no problems because you do Will lie to you as they work under the principle of “what they don’t know won’t hurt them.” Hopefully the car you buy has no problems because you do not want to have to deal with these guys after they’ve already made their sale. More