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Red Hoagland Hyundai

Winter Haven, FL

4.7
1,436 Reviews
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6375 Cypress Gardens Boulevard

Winter Haven, FL

33884

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Showing 1,436 reviews

August 30, 2025

Ezra provided an amazing experience and was very helpful with my purchase. xxxxxxto him for trying to get me the best deal possible and his efficiency. More

by carlos.j.valentinrodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ezra Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2025

Frank was very good and didn't pressure beyond what we wanted. He listened and tried to fit the vehicle we wanted within our set budget. Professional without pressure. Shane filled in until Frank could More

by carrsa0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shane Gaines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
August 28, 2025

Worst experience ever. They don’t care about customer care. I leased a lemon, only drove it for 3 days (200 miles) it couldn’t be charged. Dealer make me wail 6 hours to gi More

by VIVIDIE
Recommend Dealer
No
Employees Worked With
Alberto Valcarce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy ( service) zero stars!!
Aug 28, 2025 -

Red Hoagland Hyundai responded

It is unfortunate that your new Ioniq 5 had charging issues shortly after purchase, Alberto did in fact speak with you several times about swapping it our for another Ioniq 5. You declined this option and said you were looking at other brands. We do not carry any EVs in our service loaner fleet, but we will have Alberto reach out and try and set up an EV loaner through Enterprise at no charge to you.

Aug 28, 2025 -

VIVIDIE responded

Yes you offered an swapping after denying the swapping after 3 days when I came back with the problem with less than 200 miles driven when paperwork was not even processed. you offered it after 15 days , after making me wait 6 hrs for a loaner , after making me came back to change a loaner , after making me lose 14 hours of my time, after you ignored my daughter ‘s health in not providing a EV. worst customer service I have had anywhere. Why would I want to keep doing business with your dealership. Also you know enterprise doesn’t have EVs you already made me go and back from them losing my time. The only person who have give me answers and deal with the problem has been Alberto I don’t have complaints against him but for management and customer service.

August 28, 2025

Red Hoagland Hyundai went above and beyond with helping me with my second car buying experience. Absolutely phenomenal service and professionalism shown by Bill Raynor and Cole Mueller. Definitely would re More

by KellyB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Raynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

Wonderful experience. Everybody was very friendly and accommodating. I would recommend the company and sales associates to anyone More

by L7L_SM7L3Y863
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed Gafur
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

Nathan is the best! He has been my sales person for the last several years before returning to Red Hoagland! Glad he kept in touch! More

by PMDANGELICO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Tworek
August 27, 2025

Great sales staff, selection, and incentives. Second vehicle I’ve purchased and hope to purchase agin. More

by JOSEPHCSPAGNOLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

Great selection, sales staff and incentives. Second vehicle purchase and hope to purchase again. Thanks More

by JOSEPHCSPAGNOLA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cole Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2025

We came to look at some cars and left with one. Very smooth and straightforward process, and dealing with Keil was very pleasant, he’s extremely professional and helpful. This is a good place if yo More

by amina.escalera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiel Ramoutar
August 24, 2025

Tom was a great first contact and Mo is a very good salesman who listened to what we wanted and showed us a car meeting our requests. Friendly, knowledgable, professional More

by tjerryquinn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Worcester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Gafur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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