Red Hoagland Hyundai

got an oil change. They showed me my cabin filter full of debris and said it would be about $50, to replace. I asked if he could just tap it out and would get a filter They showed me my cabin filter full of debris and said it would be about $50, to replace. I asked if he could just tap it out and would get a filter later. Did it myself for $11. They replace the filter with the debris still on it. Very unprofessional if you ask me. Service advisor was Ryne Knuth, Tech, Muneshwar Persaud. Also got tire's rotated without a time to come back to retorque the tires. we will never go back here.. More

Difficult getting the service department. When you call the dealership you are immediately greeted by music with no message. Customer service is severely lacking. the dealership you are immediately greeted by music with no message. Customer service is severely lacking. More

Purchased 2021 Hyundai. Worked with Internet Sales and New Car Sales team to put together the deal. They did exactly what they said they would do on pricing and fees, no surprises and no games. The Financ New Car Sales team to put together the deal. They did exactly what they said they would do on pricing and fees, no surprises and no games. The Finance team was good as well and we were able to obtain the finance rate we were hoping to get as well as achieve our monthly payment goal. We live 2 hours away and will go back to Red Hoagland when we are ready to buy another Hyundai. More

A huge lack of professionalisms in this dealership, from the mangers, to the front desk girl, to their sales team. Salesman Ezra was absolutely awful. Not only was he your typical sexist car salesman’s who the mangers, to the front desk girl, to their sales team. Salesman Ezra was absolutely awful. Not only was he your typical sexist car salesman’s who only addresses the “Man” but he clearly had his own personal bias against. We were ignored once we left his office after being promised the world. It was impossible to get a hold of him for a simple yes or no question, instead was only texted “with a customer” as hours passed by. It wasn’t until I said I was no longer interested that Ezra then flipped out over text saying he was busy with customers who were “here and able to buy but good luck”. I was shocked to be told that because So are we? We drove over 2 hours to work with Ezra and now that’s the response? He couldn’t even offer the curtesy of pacifying me to say he’s working on it, Ezra instead pushed us aside to work with whoever he felt were more deserving than us. He then goes on to BULLY and harass us over text messages and brings up our private information and hurled a personal insult. I’ve never been treated this way in my life or left a review about anyone but Ezra was literally that horrible I felt inclined to warn others and save them from being harassed and wasting their time. We ended up buying with Kia and suggest others do the same More

Purchased 2021 Hyundai Palisade SEL on 2/22/21. Worked with Internet Sales and Used Car Sales team to put together the deal. They did exactly what they said they would do on pricing and fees, no surprises with Internet Sales and Used Car Sales team to put together the deal. They did exactly what they said they would do on pricing and fees, no surprises and no games. The Finance team was good as well and we were able to obtain the finance rate we were hoping to get as well as achieve our monthly payment goal. We live in the Tampa are and I will go back to Red Hoagland when we are ready to buy another Hyundai. More

Bought a new Hyundai Kona. Worked with Brett who let us drive several options so my wife was sure she got the vehicle she was comfortable with. Trade in process was easy and purchase process was stress fr drive several options so my wife was sure she got the vehicle she was comfortable with. Trade in process was easy and purchase process was stress free as finance advisor gave us options of taking the manufacturer 0% interest rate or cash allowance. Only issue was with the third party contractor the dealership uses for window tint. More

Tire issues Purchased 2018 Hyundai Elantra GT certified used car had tire issues had to buy 2 new tires. I was not very happy. I have been watching there commerci Purchased 2018 Hyundai Elantra GT certified used car had tire issues had to buy 2 new tires. I was not very happy. I have been watching there commercials for a long time and said when I buy my next Hyundai I would like to buy from Red Hoagland Hyundai. When I had tire issues in the first couple of weeks i was disappointed.But with one phone call Shane Gaines took care of it. They reimbursed the whole amount. I was very happy and will buy my next car there too. More

Very unscrupulous finance guy Bought a new car while signing the papers I noticed the finance guy Jason added things to the contract..I didn't agree too tried canceling the GAP COV Bought a new car while signing the papers I noticed the finance guy Jason added things to the contract..I didn't agree too tried canceling the GAP COVERAGE he gave me one excuse after another why it wasn't done..after several trips to the dealership my patience was at an end it took a phone call to RED HOAGLANDS son JASON to complete the process he is the general manager...I have purchased hyundai's always but after dealing with RED HOAGLAND I will never ever buy another one..it took me Making arrangements to picket the dealership for unfair trade practices to finally get their attention..I would stay away from RED HOAGLAND HYUNDAI ...I have absolutely nothing good to say there are other Hyundai dealerships that will appreciate your business without having to go through what I did..they have horrible reviews on YELP and a few negative reviews from the BBB ..but if you do decide to buy from them avoid financing their at all costs and don't expect any help from your salesman either. More

Best sales person... ever .. Knowledgeable but not pushy ! Gave us information on the several vehicles that we may have been interested in.. I am hearing impaired . Looked at me w Knowledgeable but not pushy ! Gave us information on the several vehicles that we may have been interested in.. I am hearing impaired . Looked at me when speaking . Show me the sounds that the car would make for different things , this allowsed me to know what I would be able to hear .. like if I left the keys in . I could hear this but not the beep for getting close to a car . Made me fill very comfortable.. More

Amazing buying experience Just purchased another new vehicle from Red Hoagland. We have had our vehicle serviced here also for the past 10 years. I highly recommend Jimmy Hob Just purchased another new vehicle from Red Hoagland. We have had our vehicle serviced here also for the past 10 years. I highly recommend Jimmy Hobbs as our salesman. He is highly professional, extremely knowledgeable about all aspects of each vehicle, terrific personality, and most importantly, not pushy. If you are interested in purchasing a new or used vehicle please ask for Jimmy. More