Red McCombs Hyundai Northwest

Great dealership. Eddie was very nice and professional and gave outstanding service. I will be back. Eddie was very nice and professional and gave outstanding service. I will be back. More

Ken was terrific! We actually bought two cars because we got such good deals. Initially the vehicle we wanted to look at got sold just before we arrived. Ken was genui We actually bought two cars because we got such good deals. Initially the vehicle we wanted to look at got sold just before we arrived. Ken was genuinely apologetic and worked extremely hard to get us a vehicle that fit our needs at a price we could afford. More

Horrible service, lies and didn’t fix seat belt recall. March 9th I dropped off my car to get seat belts recall fixed and for the sunroof being stuck open. Recall was free and the sunroof was going to March 9th I dropped off my car to get seat belts recall fixed and for the sunroof being stuck open. Recall was free and the sunroof was going to be $475 for labor to close the roof plus any addition parts. I declined the fix to make it fully operational but paid the option for them to close it, keep it closed and the rain out. The next day I picked up the car they said the seatbelts were fix and the sunroof closed and paid $475. When the car turned off I got dashboard notifications that the sunroof wasn’t closed but it was sealed. I sent them messages over the next 2 weeks with zero response. Then we drove on the highway and noticed the sunroof was actually flapping open. We took it back to the dealership and I also told the driver side seat belt still popped open sometimes. They told me they didn’t replace the seatbelts but they would do it now. That’s lie number 1 because they said they did in March. They checked the sunroof and said they have never seen a sunroof that could be lifted up by hand like that. That was on Monday. Tuesday we got a call asking if we would still like to drop our car off because we missed the appointment. I told them you have the car and sure enough they did. Wednesday I called them and they said parts need to be ordered. Thursday morning I called them and they said parts are ordered. Thursday afternoon my wife called and they said we need to approve the estimate before they could order. Friday we called they said the parts we ordered and the technician is staying late and he would call us in the morning and the car would be ready at 8:30. I called Saturday morning to find out my person wasn’t even working that day and no technician stayed lates and parts just arrived. Then we had to pay for the sunroof fix. I’m fine with paying for the parts but I also had to pay for the labor. For something they didn’t fix in the first place. Why do I have to pay for labor twice on their mess up. They lied about replacing seatbelts so how do I trust that they aren’t lying about really fixing it. They lied about calling us and about when they will be working on it. This week has just been one lie after another. More

Very helpful, explained and answered all our questions. Took the time to explain every detail of our contract. Took the time to explain every detail of our contract. More

Salesman jay and finance Chris were awesome . Great experience. I would buy from them again Great experience. I would buy from them again More

Every time that I go in for any service, I am always treated with respect, kindness, and I always learned something new. Bentley always takes good care of me. I love my service department. treated with respect, kindness, and I always learned something new. Bentley always takes good care of me. I love my service department. More

Excellent service and very informative on the vehicles and features that came with vehicles. Very helpful and features that came with vehicles. Very helpful More

I always have a great experience at this dealership! The staff is great and provides reliable service. The staff is great and provides reliable service. More

I appreciate Rene and Ken's help to get me across the finish line with my Wrangler. I appreciate the flexibility! finish line with my Wrangler. I appreciate the flexibility! More

Our salesperson Tony was great! He was patient and explained the features between the Hyundai Elantras we were considering as well as the pricing. He was able to get us to a comfort He was patient and explained the features between the Hyundai Elantras we were considering as well as the pricing. He was able to get us to a comfortable price point with his manager’s approval. Our finance person, Cris Posada, had a lot of knowledge about the loan and warranties and helped us make informed decisions. Great team overall. Hoping to come back again and purchase another vehicle! More