Red McCombs Hyundai Northwest

Fermin and everyone were kind and helpful. We did not have any issues that weren’t taken care of immediately and expeditiously. All were knowledgeable about Hyundais without being pushy. We did not have any issues that weren’t taken care of immediately and expeditiously. All were knowledgeable about Hyundais without being pushy. More

As soon as I walked in to the service department I was assisted , everyone was very friendly and had great customer service . assisted , everyone was very friendly and had great customer service . More

The Genesis purchase experience was completely transparent and pressure free. The entire staff was experienced, helpful and attentive, and made sure everything was properly taken care of. transparent and pressure free. The entire staff was experienced, helpful and attentive, and made sure everything was properly taken care of. More

Terrible communication on status of vehicle. My original service agent apparently “left the company” when I called back in a few days for an update and no one could tell me what’s going on with My original service agent apparently “left the company” when I called back in a few days for an update and no one could tell me what’s going on with my vehicle until I get assigned a new service agent. Took a month to get an appointment for some recalls and told that I could not wait there for service as it would take a couple of days. No loaner cars offered so I had to carpool to work. Days go by and no call back. Finally call me after 5 days saying my vehicle is ready with no apologies or acknowledgment of the many voicemails I left inquiring about the status. If they had only responded earlier to reset expectations I could have planned for it. Ended up having to borrow a car from a friend. More

My salesman, Shawn Sorola, was very kind and helpful, open to whatever I needed. He was very eager to help and made me feel like he and everyone who works there were tuned in to my needs. I love the Re open to whatever I needed. He was very eager to help and made me feel like he and everyone who works there were tuned in to my needs. I love the Red McCombs dealerships and thank you! The finance part of it was very stress free. I am very happy with my vehicle and with the dealership. More

Friendly, personable, felt like I knew him already. Knowledgeable and respectful. Very courteous. Lots of patience Knowledgeable and respectful. Very courteous. Lots of patience More

The recall was take care of as soon as possible and did not wast a lot of time that great not wast a lot of time that great More

My A Team service guys at Red McCombs NW are amazing. One of the reasons I keep coming back to them since I bought my car back in 2018. Ruben, Sherri and Gilbert make a great team. Honestly I’ve never h One of the reasons I keep coming back to them since I bought my car back in 2018. Ruben, Sherri and Gilbert make a great team. Honestly I’ve never had a bad experience there. The construction going on can be a bit challenging to get around but they make it work . Thanks you guys! 😃 More

Matt and Israel did whatever it took to make me perfectly happy with my purchase of a GV70 vehicle. While we had to wait awhile for the vehicle to be delivered from South Korea, the wait was well worth it a happy with my purchase of a GV70 vehicle. While we had to wait awhile for the vehicle to be delivered from South Korea, the wait was well worth it and during that time I was provided a comparable loaner. Once the new Genesis dealership is build in Boerne, the service experience should even more enhanced. More

Everyone is very friendly. Even if you aren't there to see a particular salesman, they all help you find where you need to go. Even if you aren't there to see a particular salesman, they all help you find where you need to go. More