Red McCombs Hyundai Northwest

The worst experience ever. "You have 3 free oil changes." Set appointment, came in and was charged $106. Told me that whoever I talked to did not say 3 free oil changes. Impli "You have 3 free oil changes." Set appointment, came in and was charged $106. Told me that whoever I talked to did not say 3 free oil changes. Implied that I must be lying. Told service manager that I would never be back to this dealer again. Even makes me want to sell my car. More

In and out, great service. Appreciate the friendliness and atmosphere. Always a snack while you wait. Appreciate the friendliness and atmosphere. Always a snack while you wait. More

Efficient, courteous and true to their word. Service advisor Gabriel was very professional and kept me informed about my car. Service advisor Gabriel was very professional and kept me informed about my car. More

Excellent service from all . Jevon was a great salesman and Ernest was an awesome finance guy. Good process, definitely a customer for life Jevon was a great salesman and Ernest was an awesome finance guy. Good process, definitely a customer for life More

No pressure sales, Full explanation of car features , Sales information, and Finance information & dealership. Thank you Sales information, and Finance information & dealership. Thank you More

Car Sales Consultant Raul was amazing to work with he was patient, informative and worked with great tenacity in advacating on my behalf for the best possible deal. His hard work is greatly appreciated! patient, informative and worked with great tenacity in advacating on my behalf for the best possible deal. His hard work is greatly appreciated! More

I asked if all recalls had been taken care of, salesman said yes. It had not been taken care of. Salesman also said a broken latch on seat would be fixed. It was not. Car was delivered with a half tank said yes. It had not been taken care of. Salesman also said a broken latch on seat would be fixed. It was not. Car was delivered with a half tank of gas and kind of washed and one key. There are other things but running out of space. More

your team was fast and accurate, my vehicle was completed in a timely manner. keep up the amazing work in a timely manner. keep up the amazing work More

8 HOURS! !! For a simple trade was ridiculous. Gained a star for courtesy of staff but overall experience rates “never again!” Hidden fees built into deal work !! For a simple trade was ridiculous. Gained a star for courtesy of staff but overall experience rates “never again!” Hidden fees built into deal worksheet and then the finance guy tried to work me over on his numbers. They delay you and try to wear you down so they can frustrate the customer into just signing whatever they push at you by the end of the transaction. Buyer beware! Pack a lunch! Bring your A-game or just go somewhere else. More

I booked a 90,000 mile maintenance online for my Hyundai Sonata hybrid which their website indicated would be around $480.00. When I brought my car in I told them that is what I wanted. I was later told by Sonata hybrid which their website indicated would be around $480.00. When I brought my car in I told them that is what I wanted. I was later told by service that they needed to do a Cool Sys Flush, EFI Svc. and a Transmission flush and an oil change. I made the mistake of trusting them that I needed these. This came to $994.38. They did not do the service that I had originally booked service for as suggested by the manufacturers maintenance schedule. So I still need ALL of that. Nowhere in the maintenance log does it suggest the "flushes" that Red McCombs service did. I feel like this was a bait and switch! I will NOT be buying another vehicle from Red McCombs Hyundai again. The service has been below par and I want a company I can trust to be able to provide service honestly. I feel like when they see an elderly women, they took advantage of my lack of car knowledge. More