Red McCombs Hyundai Northwest

Friendly staff. Nice facility. Excellent customer service. Employees attentive to customer needs. No long waiting times. Nice facility. Excellent customer service. Employees attentive to customer needs. No long waiting times. More

My sales person Ana Berecil was by far the best employee contact that I had. Kind and very helpful, patient and friendly and not overly pushy at all! Which to me is my biggest issue with dealerships! She k contact that I had. Kind and very helpful, patient and friendly and not overly pushy at all! Which to me is my biggest issue with dealerships! She knew her stuff and wasn’t afraid to speak it, very attentive as well. Rudy was a gem to work with as well.. took his time even though they were backed up and very short handed he still gave me the one on one attention that I needed! So very happy with the whole experience and will definitely recommend to friends and family! More

Loved it. . easy and no fuss, professional and kind people from front desk to closing the deal. . easy and no fuss, professional and kind people from front desk to closing the deal. More

Great to work with, kind and courteous and very knowledgeable.. what she didn’t know she got answers to immediately! Checked on me continuously making sure I was ok! Was in and out within 2 hours! knowledgeable.. what she didn’t know she got answers to immediately! Checked on me continuously making sure I was ok! Was in and out within 2 hours! Best experience all the way around! Rudy and Ana made a huge difference in my impression of dealerships! More

It was so easy to find what type of car I was looking for and the sales person made sure I got the exact vehicle I wanted, it was a easy experience. and the sales person made sure I got the exact vehicle I wanted, it was a easy experience. More

I believe the service staff are mechanically oriented. They have a good mechanics background but lack customer service skills. When they or a fellow employee makes a mistake, they should apologize to th They have a good mechanics background but lack customer service skills. When they or a fellow employee makes a mistake, they should apologize to the customer and attempt to make it right. I appeared for and appointment and was told to have a seat in the waiting area. Over an hour later, I received a text indicating I had missed my appointment and need to call the dealership and make another appointment. I when the service desk and explained my situation. Eddie who I initially contacted was at lunch. He made a mistake leaving me in the waiting room. He is human and made an honest mistake. The mechanics on duty in the service area told me they would take my suv back for service, but they were really backed up. I told them I did not want to wait for another 1 1/2 hours. Again, I was told they were really backed up. I came back 2 days later and after complaining about not answering an email on the subject and received no response and on apology, my suv was service expeditiously. After the mistake was made, I would give the service department and F for the way may situation was handled. More

Professional, the service is great, people are very friendly, welcoming. The environment is great and clean place friendly, welcoming. The environment is great and clean place More

Car salesman was very nice and helpful. He listened to all my wants and needs and found the perfect car. I would recommend him. He listened to all my wants and needs and found the perfect car. I would recommend him. More

The tech recommended a filter change and I was not aware of this until afterwards when I left the dealership. Please let customers know before they leave if additional service is needed. Sending me an email of this until afterwards when I left the dealership. Please let customers know before they leave if additional service is needed. Sending me an email instead of walking into the next room to ask me in person is not good. Please do better. Thank you. More

Salesperson Ana was outstanding, referred by a friend. Did her job very professionally. Business Manager seemed very honest and clearly understood. Deal was fair. Third car from 5he dealership. Did her job very professionally. Business Manager seemed very honest and clearly understood. Deal was fair. Third car from 5he dealership. More