Red McCombs Hyundai Northwest

Everyone was so respectful and courteous to both my husband and I. Everything went smoothly and professionally. Our salesman was Joseph (Joe) and I don’t remember his last name but he made sure we were husband and I. Everything went smoothly and professionally. Our salesman was Joseph (Joe) and I don’t remember his last name but he made sure we were comfortable in the dealership. Very knowledgeable about the vehicle we got from there. Although we had a Palisade before this one, there were a lot of changes. And he showed us every one of them. More

Other dealerships have better signage. I came in the first entrance and saw the service bays so I assumed service office was that way. There were even parking spaces marked for service car I came in the first entrance and saw the service bays so I assumed service office was that way. There were even parking spaces marked for service cars. A quick sign showing that the service drop and office is on the far end of the showroom would be nice. Other than that, service was quick and easy. I thought I asked for an oil change and maybe we miscommunicated because it was not done. Oh well. More

Horrible Chris and Eddie were very unprofessional, and whoever worked on my vehicle made my oil leak worse. whoever worked on my vehicle made my oil leak worse. More

Eddie (advisor) has always been incredible! The shops communication and accessibility isn’t the best but we’ve been happy with the service overall. The shops communication and accessibility isn’t the best but we’ve been happy with the service overall. More

Muy atentos, me ayudaron a obtener un buen vehiculo buen servicio y atención gracias, encontré un vehículo de calidad. servicio y atención gracias, encontré un vehículo de calidad. More

Jay our salesperson was very helpful and provided us with alot of information on vehicle which made it a little easier to choose. Lots of available vehicles to choose from alot of information on vehicle which made it a little easier to choose. Lots of available vehicles to choose from More

The buying of the vehicle was very easy. Rene (Salesperson) was extremely helpful as was Chris in Finance. It took a lot less time dealing with both than I have had at previous dealerships Rene (Salesperson) was extremely helpful as was Chris in Finance. It took a lot less time dealing with both than I have had at previous dealerships. Rene showed me all the features and found the car at one of the Hyudai dealerships and had it brought to the northwest dealership. All-in-all it was a lot easier than zi had imagined it would be. I did have convversations with Luis a manger who helped me look at the vehicle when Rene was off. The entire process was efficient. More

Very good and attentive sale agent. She helped me a lot. My purchase went smoothly. She helped me a lot. My purchase went smoothly. More

I gave significant feedback in the past about an experience I had and never even got an acknowledgement that it was received or anyone cared. It was bad enough that I said I would not return to th experience I had and never even got an acknowledgement that it was received or anyone cared. It was bad enough that I said I would not return to this dealership - but I had a coupon for an oil change and really needed one - so I went back. I have no real complaints about the oil change - except for the fact that the technician took off my reminder in the window for my tires (from a different company) and replaced it with the next oil change reminder. I complained about this very thing in the past and obviously nothing has changed. Just take a second to READ the sticker and see what it's a reminder for. Now I have to go back to the other company and ask for a replacement. You can do better. More

We’d asked to have my daughter’s car emissions tested at the time of servicing. The representative told us that her car didn’t need one until November even though her tags expire 033126. We live in Wylie a the time of servicing. The representative told us that her car didn’t need one until November even though her tags expire 033126. We live in Wylie and our daughter lives in San Antonio. I’d gone to get her tags based on what we were advised at the dealership to no avail. Now we’re having to ask strangers to help us get her car emissions tested and overnight her tags so that her car car will not be out of compliance. More