Red McCombs Hyundai Northwest

Excellent sales and financing process . It’s very streamlined and digitized . The sales man valid did an excellent job with very straightforward and transparent buying process . The finance It’s very streamlined and digitized . The sales man valid did an excellent job with very straightforward and transparent buying process . The finance was digital and seamless . The service experience was very bad . The waiting areas chairs were very dirty . The guys did not even top up fluids after an oil change . I was there twice but my seat belt recalled is not fixed . Gilbert tried his best and went above and beyond . Overall I am very concerned of bringing my vehicle to service here . It’s better in any local service shop compared to here . More

Scheduled an appointment for one of my free oil changes. Everything was completed quickly. I was sent a text with a short video clip that noted some recommended/additional services needed. The technician s Everything was completed quickly. I was sent a text with a short video clip that noted some recommended/additional services needed. The technician said in the video clip that the sevice adviser would review the service items with me. The adviser did not do so. The text only listed the needed/recommended items without details or further explaination. More

Awesome service! Rene was extremely helpful and friendly. Helped facilitate the whole process smooth and efficiently. Rene was extremely helpful and friendly. Helped facilitate the whole process smooth and efficiently. More

I called about a recall on my Santa Fe, and the service rep made an effort to see if the replacement part was available, and it was. He made it possible to take in my vehicle the very next day and the wor rep made an effort to see if the replacement part was available, and it was. He made it possible to take in my vehicle the very next day and the work was done in just a few short hours. Overall, the Service team provided good, quick service. More

Did not like that when I called the service section, I was directed to a call associate who could not answer any questions about the status of my vehicle. We speak to enough outsourced call centers in lif was directed to a call associate who could not answer any questions about the status of my vehicle. We speak to enough outsourced call centers in life as it is already, can the dealership service center not be another one More

Jorge was a wonderful salesperson. He stayed late and worked with us until our deal was done and we are very happy with our vehicle. We were disappointed with the finance department He stayed late and worked with us until our deal was done and we are very happy with our vehicle. We were disappointed with the finance department as we traveled from out of town and were reassured that our deal was good to go. Once arriving, that was not the case and we did not get the vehicle we picked out. In the end, we did leave with a new vehicle and Jorge was great at keeping us engaged. More

Rudy was very helpful and he was very engaging and helpful.he was able to get me the car I wanted for the price I wanted helpful.he was able to get me the car I wanted for the price I wanted More

Aaron was very helpful and I appreciated his customer service. I however did not appreciate the customer service of the manager or department. A courtesy of a car wash or gas not being on 2 miles to empt service. I however did not appreciate the customer service of the manager or department. A courtesy of a car wash or gas not being on 2 miles to empty when I picked the vehicle up would have been a way to help make the customer pleased with your work and desire to use you again for their vehicle needs current or future. I will not be coming back to this dealership More

Very nice, good free food while waiting. Yep that's good. Nice. Good car to buy. Yep that's good. Nice. Good car to buy. More

I visited for my first comp oil change. Appointment was for 7am, and I was back on the road shortly after 8. Will definitely return for future service. Appointment was for 7am, and I was back on the road shortly after 8. Will definitely return for future service. More