Red McCombs Hyundai Northwest

Eddie was very professional and kept me informed the whole time as I waited. Fifteen. whole time as I waited. Fifteen. More

They were courteous and informative. It was great service and quick turn around for the oil change to be done. It was great service and quick turn around for the oil change to be done. More

They and friendly and do good work, appointment went well and I am satisfied with service and I am satisfied with service More

My sales personnel, Lindsay, was amazing! After having a horrific experience at Toyota she everything I needed. She constantly was working out a deal with me. Even the finance staff, was amaz After having a horrific experience at Toyota she everything I needed. She constantly was working out a deal with me. Even the finance staff, was amazing. They were not pushy at all. After signing, I saw my car and it was in delivered to me in perfect condition. After my first day and first week, Lindsay was in contact with me to see if everything met my expectations. Truly a fantastic experience! More

No pressure sales. Great job Shervin Berenji and Joe. Fast and easy process and delivery in one stop Great job Shervin Berenji and Joe. Fast and easy process and delivery in one stop More

Great customer service and efficient use of time management and resources when maintenance was due for my vehicle. management and resources when maintenance was due for my vehicle. More

The staff that assisted me was great! They let me know exactly what service was being performed and in detail. They let me know exactly what service was being performed and in detail. More

Very professional, they keep you informed with your vehicle. I love the hours. Gilbert is very nice as well as the other staff. I will continue to use them even if it’s a drive away from me. The servic vehicle. I love the hours. Gilbert is very nice as well as the other staff. I will continue to use them even if it’s a drive away from me. The service is that great !! More

Over a week ago, I emailed the General Manager about the poor service I experienced at the dealership but never received a response. I also spoke with a Customer Experience Representative, who said she the poor service I experienced at the dealership but never received a response. I also spoke with a Customer Experience Representative, who said she would pass my concerns along, yet I still haven’t heard back. When I visited, there was no proper greeting, I had to repeat myself to multiple staff members, and I was sent back and forth between departments without clear guidance on how to return my lease. Payment quotes for purchasing my vehicle dropped in minutes with no explanation, which felt misleading. I later learned the lease-return process should have been simple , just turning in the keys and receiving a receipt , but no one at the dealership could explain that. After over 10 years as a Hyundai customer, I was disappointed by how poorly I was treated. Ultimately, I purchased my car from Red McCombs Hyundai because another Hyundai dealership in Boerne had tried to take advantage of me previously, leaving me with no other choice. More

All was fast, smooth and efficiently done with friendliness, recommend this dealership to any one. Ask for Sherwin. friendliness, recommend this dealership to any one. Ask for Sherwin. More