Red McCombs Hyundai Northwest

My Service Advisor, Eddie Soliz, personally made my service appointment, because the Hyundai and dealer on-line appointment systems could not process my 1 xx service appointment for my 2024 Tucson. Ed service appointment, because the Hyundai and dealer on-line appointment systems could not process my 1 xx service appointment for my 2024 Tucson. Eddie was very professional and reassuring and my vehicle servicing took about 20 minutes. The waiting area was clean, comfortable and quite. A great experience. More

The last time I was there, the trailer that we had to wait in was still there, so having the waiting area with comfortable seating, a.c and snacks and drinks was very accommodating and didn't take too lo wait in was still there, so having the waiting area with comfortable seating, a.c and snacks and drinks was very accommodating and didn't take too long to finish my oil change. Great job! More

mal diagnóstico, pérdida de tiempo, y hay que llevarla otra vez, y dejarla en el taller por 3 días para hacer el diagnóstico, pensé que eran profesionales y que hacían el diagnóstico desde la primera vez, otra vez, y dejarla en el taller por 3 días para hacer el diagnóstico, pensé que eran profesionales y que hacían el diagnóstico desde la primera vez, en fin a perder más tiempo More

My first time with my new car. Info in the computer was wrong..previous owner still listed with VIN number. Info in the computer was wrong..previous owner still listed with VIN number. More

Excellent accurate purchase process from test drive through closing the deal. I would highly recommend this dealership when looking for a new Hyundai. through closing the deal. I would highly recommend this dealership when looking for a new Hyundai. More

Great customer service as always and very comfy waiting room with free beverages, snacks and charging stations room with free beverages, snacks and charging stations More

i have purchased and have had all my hyundais serviced here at red mccombs hyundai northwest. the customer service is outstanding, the staff is amazing and the quality of work is 2nd to none. i wouldn’t d here at red mccombs hyundai northwest. the customer service is outstanding, the staff is amazing and the quality of work is 2nd to none. i wouldn’t dream of going anywhere else. they keep my hyundais in tip top shape. More

Not living to their standards, never answered phone to make an appointment, no online appointment option. Customer service experience is not great as I was left on hold for over 20 mins with no one coming make an appointment, no online appointment option. Customer service experience is not great as I was left on hold for over 20 mins with no one coming back to check on me. More

Elena and Joseph provided great customer service on Saturday 2/17, and Joseph did a great job finishing the deal on Monday 2/19. Ernest made the financing easy and fast. The reason for 4 stars was b Saturday 2/17, and Joseph did a great job finishing the deal on Monday 2/19. Ernest made the financing easy and fast. The reason for 4 stars was bc of lack of communication on how long it was going to take to get car washed and prepped and ready to go after finishing the deal with Joseph and Ernest. I would give the service Department 3 stars and the dealers communication about how long it was gonna take 3 stars. We waited way over an Hour … to get car after we financed We kept getting being told 20 more minutes. It was a big disappointment to have been told it was gonna be an easy process and then ending up being at the dealership over 3 hours in total on a week day Thank you Bertha De la Garza More

Clea beautiful facility. Courteous people everything want as expected. U actuall had NEW CAR FEVER Courteous people everything want as expected. U actuall had NEW CAR FEVER More