Red McCombs Hyundai Northwest - Service Center

It was my first time at this location. It’s on the smaller side but that’s not a bad thing. My only complaint is that it took almost 2hrs (3pm-4:50pm) which I’ve had oil changes in the pas It’s on the smaller side but that’s not a bad thing. My only complaint is that it took almost 2hrs (3pm-4:50pm) which I’ve had oil changes in the past that never took that long. More

Found the car we were looking for. All staff were courteous and professional. Have to give a big kudos to our sales consultant JD who helped us throughout the process. All staff were courteous and professional. Have to give a big kudos to our sales consultant JD who helped us throughout the process. More

Took my new Tuscon hybrid in to get the "engine management system" warning light checked out. It came on while I was on a trip and the closest dealership turned it off and told me it was safe to d management system" warning light checked out. It came on while I was on a trip and the closest dealership turned it off and told me it was safe to drive but to get it checked out when I got home. I told the service man this when I took it in but all he put down was that the check engine was on. It had not come back on. Since there was no code and the light was off, all they did was drive the car a few miles and since the light did not come on, they gave the car back to me. The "myhuyndai app" still shows I have a problem, but they can't do anything. More

The servicer to upgrade my brake system on a recall showed that your dealership really is professional and caring about my time. I was in and out with only 1 cup of coffee and did not even get recall showed that your dealership really is professional and caring about my time. I was in and out with only 1 cup of coffee and did not even get my project on the computer. I was told it was a 3 hour project and it was done in 90 minutes. Thank you Red McCombs for excellent service. More

They took care of everything just like we expected. Highly recommend! Good folks! PS Have bought about 12 cars from them now. Highly recommend! Good folks! PS Have bought about 12 cars from them now. More

Wonderful service! JD was a great listener and responded to my questions and ultimately found me the car I was look for. JD was a great listener and responded to my questions and ultimately found me the car I was look for. More

They make everything right. You can trust them. Been a customer for almost 20 years now. You can trust them. Been a customer for almost 20 years now. More

great customer service. Eddie was extremely helpful and friendly and made me willing to come back for service going forward. Eddie was extremely helpful and friendly and made me willing to come back for service going forward. More

Great customer service from Eddie Soliz and his team! They always take good care of my vehicle and work hard to make sure I have all of my questions answered. They always take good care of my vehicle and work hard to make sure I have all of my questions answered. More

Absolute worst experience we have had. Took our new Santa Fe for routine maintenance (oil change) and 2 recalls. They kept me vehicle (without notification) overnight, returned it to me to Took our new Santa Fe for routine maintenance (oil change) and 2 recalls. They kept me vehicle (without notification) overnight, returned it to me to only be back the very next day after a major oil leak. We had to have it towed back to the dealership where they stated they "fixed" it within 30min but we refused to accept it until a full diagnostic was done. 3 days later and I still have heard ZERO from the dealership, Steven Harwood (advisor), or Eddie Solis (manager). Completely unacceptable treatment and lack of communication from everyone in the service department. More