Redlands Chrysler Dodge Jeep Ram

Friendliest dealership and true professionals This dealership I rate as one of the best I have ever visited due to thr professional and friendly environment. David really went out of his way to e This dealership I rate as one of the best I have ever visited due to thr professional and friendly environment. David really went out of his way to ensure we had best deal possible and we were satisfied with our purchase. I will definitely recommend this place to my family and friends. More

Experience David was very friendly and thirow, the Jeep had some problems and the dealership took care of the vehicle so the vehicle is now running great! Thank David was very friendly and thirow, the Jeep had some problems and the dealership took care of the vehicle so the vehicle is now running great! Thank you for all your help. More

Let the games begin I just wanted to give a quick shout out to Redlands Chrysler Jeep Ram for the amazing game they play. Without them, I Never would have found Ontario I just wanted to give a quick shout out to Redlands Chrysler Jeep Ram for the amazing game they play. Without them, I Never would have found Ontario Jeep 20 minutes down the freeway. So let me give you the quick version of the type of games they play at Redlands Jeep so that this review doesn't take too long... First off, enjoyed my experience with Adrian the salesperson. Showed me the vehicles I was interested in and let me test drive a few. He went back and forth with whoever sits behind the desk and we came to an agreement on the price. The financing they offered wasn't what I liked so I decided to leave and call up my credit union the next day to get a loan from them. Fast forward 2 days, I return to this dealership with my pre approved loan in hand for the price of the new Jeep. That's when I get to meet the wonderful "Sales Manager." Let the games begin... Lol. Walking in there that night, I expected this to be a quick and easy process, but I wasn't lucky this time. I have bought 3 new cars from this dealership, 2 of them in 2017, which is why I came back. But no more Redlands Chrysler Jeep Ram... all of a sudden the price jumps an extra $1000 and they claim to have talked to my credit union that I am approved for a loan with and states the interest rate is now 1% higher also. They tell me that the new price is what was agreed upon 2 days prior with me, claiming the price I wanted was crossed out on their little paper. And why would all of a sudden my rate go up if I already have my loan through my credit union? Come on guys, why do you try and con customers like this? I know it all comes down to making money, so I am not too mad. That's why I gave you 1 star. I hope you appreciate that star. I also hope other potential customers that read this get to see what kind of fun games to be prepared for when they enter your establishment. So I leave this place and they come jogging out to stop me. I am irritated at that point and drive off. Head over to Ontario Jeep that same night and drive away in a new 2018 Wrangler JL within 2 hours. They gave me the price I was supposed to get in Redlands and the exact interest rate on my approval from the credit union. Its so much easier when you don't have to play games. Sad thing is, the sales manager text me 2 days after this saying he would love to earn my business back. No sir, you cant. I will take my future sales and service needs back to Ontario. I wish you the best in the future Redlands Chrysler Jeep Ram with all your shady schemes. Have a wonderful 2018. More

Great service, friendly staff, and comfortable waiting area. Don’t go to any other Moss bros! Redlands is the best! I went to Moreno Valley first because I am closer to that area and they were unorganized, had m Don’t go to any other Moss bros! Redlands is the best! I went to Moreno Valley first because I am closer to that area and they were unorganized, had me waiting for 1.5 hours and then finally when I asked what was going on, A very rude sales rep informed me that all of the service techs were on lunch. When I first showed up they told me they would get my car in as soon as they were done with the previous car he told me it would be about a 35 Min wait from then ( I did not have an appointment) he also said in a rude way that if I didn’t have an appointment it’s going to be a longer wait as they only have one oil technician. (Oil change only) I recalled my last visit to Redlands moss bros how they got me in quickly and were much more organized and customer service friendly I told that representative that I would be leaving and going to redlands. Of course I pull in to the redlands dealer and right away I am assisted, no people scrambling around everyone knows their role as a customer service representative. Moreno Valley Dealer should really look into the work flow of Redlands. More

Great Great place, friendly atmosphere. Easy thing people who really helped me find the vehicle I was looking for and with the add ons that I wanted. Great place, friendly atmosphere. Easy thing people who really helped me find the vehicle I was looking for and with the add ons that I wanted. More

Great experience overall. David was very helpful through the purchase process. The car was priced right and the staff was very friendly.this is our secon experience overall. David was very helpful through the purchase process. The car was priced right and the staff was very friendly.this is our second car purchased here and it will not be our last. More

Great Service The service reps are easy to work with. They explain the repairs needed and the mechanics have it completed in a short amount of time. The service reps are easy to work with. They explain the repairs needed and the mechanics have it completed in a short amount of time. More

Knowledgeable, Kind, Attentive Joe Leach was fantastic about being welcoming and not overwhelming. I appreciated the fact that he treated me well even though I just needed and oil o Joe Leach was fantastic about being welcoming and not overwhelming. I appreciated the fact that he treated me well even though I just needed and oil on a jeep patriot. I have been in before and passed up by service writers for srt challengers or dodge diesels that pull in after me. This time I felt valued as a customer and for the first time I am looking forward to returning for future service needs. More

Staff is always professional when servicing my vehicles Fortunately I don't have to visit the service center often, but when I do, they are always professional. Larry has taken good care of me many times. M Fortunately I don't have to visit the service center often, but when I do, they are always professional. Larry has taken good care of me many times. Most recently, he did a great job taking care of me when the truck I bought a couple months earlier wouldn't start. It turned out that the battery was bad. Larry made sure an entire systems check was done to rule out other possible causes, and then took care of replacing the battery under warranty. More

Very professional and listened to what I wanted Everything went so smooth all employees worked as a team I would recommended your dealership to anyone looking to purchase new or used vehicle Th Everything went so smooth all employees worked as a team I would recommended your dealership to anyone looking to purchase new or used vehicle Thank you More