Redlands Chrysler Dodge Jeep Ram - Service Center

Andy Amezquita was our service advisor and did a fantastic job with our Dodge Ram. Went over the charges BEFORE we paid. Great customer service!!! fantastic job with our Dodge Ram. Went over the charges BEFORE we paid. Great customer service!!! More

Redlands dodge has great service. I went to get my truck serviced and it wasn’t what I thought it was but David my salesperson told me to bro g it back in and they’ll find out what’s wrong with it. Extremel serviced and it wasn’t what I thought it was but David my salesperson told me to bro g it back in and they’ll find out what’s wrong with it. Extremely satisfied. David was the best. More

Andrew was very helpful during my last visit to have my car serviced. He took time to explain to me current repairs and also future repairs needed. car serviced. He took time to explain to me current repairs and also future repairs needed. More

Having to wait 20 minutes to get my keys after paying for service tune-up. Had to ask multiple times to retrieve my keys. Actual service with appointment went well. service tune-up. Had to ask multiple times to retrieve my keys. Actual service with appointment went well. More

This dealership is super big and in my opinion over crowded. The customer service here is not what it should be. Go somewhere else. Service takes a ridiculous amount of time. To get an oil change they crowded. The customer service here is not what it should be. Go somewhere else. Service takes a ridiculous amount of time. To get an oil change they need your car all day and this has happened to me three times. An oil change should not take all day. This place is very unorganized as well and the service department doesn’t communicate well with the administrator. Be very wary if you go here. Make sure you triple check their work. More

Service made easy. I have had credit problems due covid and a recent family tragedy, we lost my sons father. Moe, Alex and so many others were there to help us and make us comfortable. When we got the car and a recent family tragedy, we lost my sons father. Moe, Alex and so many others were there to help us and make us comfortable. When we got the car home, it has some bad shaking in the front end when you applied the brakes. We took it in to see if we could do anything about it knowing well that my warranty didnt cover brakes or rotors. Alex kindly greeted us and took the car to be serviced. When the repair was done we asked what we were looking at as far as the price went. I was so suprised to hear that they had cover not even half but THE WHOLE BILL, and even took the time to fix a couple power module recalls and give the car a whole bath! Thank you to everyone at dodge for treating us like family in these hard times, it is appreciated more than you can ever understand. God Bless! More

The minimum charge here $160. No oil change. No wash. No result. No fix. No tire check. No inspection of any kind. No test drive to see if the fix done took care of the problem. But you wait for about four result. No fix. No tire check. No inspection of any kind. No test drive to see if the fix done took care of the problem. But you wait for about four hours and pay handsomely for nothing done. The guy at the helmet, Fred is the driest, ignorant guy on the premises. He brags on a hollow 20 years experiences that ended up here two months ago. They argue that have done nothing wrong! What about doing anything at all? More

Very Positive Experience I was forced to take care of several recall items in order to renew the registration on my 2016 Ram 2500 6.7L crew cab. I used Dealer Rater to pick wh I was forced to take care of several recall items in order to renew the registration on my 2016 Ram 2500 6.7L crew cab. I used Dealer Rater to pick which dealer to go to. Redlands Chrysler (Tom Bell) had one of the better ratings in my area. That rating is well deserved. All items were taken care of and they furnished me with a comparable vehicle for the 2 days it was in the shop. Michelle stayed in touch and kept me apprised of the progress of the work being done the whole time. I would recommend my friends and family go to Tom Bell Chrysler Ram Jeep in Redlands without hesitation. Thank you Tom Bell, your service team is the best!! More

Excellent My service manager was Thomas and did everything possible to make sure I was happy and not have to spend a lot of money thank you Thomas My service manager was Thomas and did everything possible to make sure I was happy and not have to spend a lot of money thank you Thomas More

Came in for routine service. Dropped off my 300 for regular service and was greeted promptly by the service staff. My car was serviced, washed and ready for me when I returned to Dropped off my 300 for regular service and was greeted promptly by the service staff. My car was serviced, washed and ready for me when I returned to pick it up. More