Reed Nissan Clermont - Service Center

Service Department I brought my car in for AC repair- they broke the dash board and did not fix it. When I brought it to the manager's attention, he said he would fix i I brought my car in for AC repair- they broke the dash board and did not fix it. When I brought it to the manager's attention, he said he would fix it as a "courtesy." He was impatient and acted like I was bothering him. I paid over $800 for the overall repairs- and I was leaving with cosmetic damage. I told him that I should get a loaner car while they fix what they broke, he said he could not provide one. More

100% CUSTOMER SERVICE SATISFACTION Reed Nissan Clermont 16005 FL-50, Clermont, FL 34711 ????? 01/14/2016 - For your Nissan's next maintenance service or repair(s), Reed Nissan C Reed Nissan Clermont 16005 FL-50, Clermont, FL 34711 ????? 01/14/2016 - For your Nissan's next maintenance service or repair(s), Reed Nissan Clermont located at 16005 FL-50, Clermont, FL is the place to go for top of the line customer service satisfaction. Their entire Service Dept. from their Service Director, Servicemen to Service Technician (Mechanics) and any others not mentioned; value you from the moment you call, drive up and drive away. Their overall professionalism merits in excellence as they not only listen to your needs but rather understand your concerns while exerting their efforts in getting to the root of the problem. This is my 2nd visit to this location and in which I happily travel miles to get here, passing by many other service locations along the way, and that is all fine with me because every single mile driven to get to this location is very well worth it, as here I am sure that when I leave I will be 100% satisfied. Therefore, I highly recommend this location to all. A special "Thanks" to Reed Nissan Clermont - Service Director Bob Suranovich and Servicemen Scott Young & Nelson Scarver for their attentiveness, time and dedication. Sincerely, MariCarmen R. More

Good service dept My wife went in with a noise in brakes. The staff was very patient with my wife while she called me to consult on the work recommended. They didn't pr My wife went in with a noise in brakes. The staff was very patient with my wife while she called me to consult on the work recommended. They didn't pressure or make her uncomfortable . I really appreciate the respect for my wife and the honesty on the work that needed to be performed . More

Excellent staff and service! Very impressive dealership. The service is incredible, and the staff is very friendly and accommodating. Thank you Nissan! Looking forward to all my Very impressive dealership. The service is incredible, and the staff is very friendly and accommodating. Thank you Nissan! Looking forward to all my future visits. More

FINALLY ! The owners of this dealership finally got their service department right !! I refused to continue using their service dept 2 years ago. I was driving The owners of this dealership finally got their service department right !! I refused to continue using their service dept 2 years ago. I was driving several miles from my home to get my car serviced . I received an an email announcing the new management and thought I would give them ONE more try .WOW what a difference an educated service manager will make ! Kudos to the owners for finding Bob Suranovich, a true diamond in the rough and I'm happy I can now keep my money in my community once more ! More

Best Service and sales staff I have experienced I highly recommend this dealership for your next purchase or service visit. The staff was highly professional and knowledgeable and provided stellar I highly recommend this dealership for your next purchase or service visit. The staff was highly professional and knowledgeable and provided stellar service in a clean ,courteous and presentable environment. I will be purchasing my future vehicles from this 5 Star facility as I am a Nissan customer for life. Great Job! More

TERRIBLE Service Department TERRIBLE service! Do not allow them to work on your car. I went in for an oil change and to find out why my check engine light was on. They kept it TERRIBLE service! Do not allow them to work on your car. I went in for an oil change and to find out why my check engine light was on. They kept it overnight to do a diagnostic to find out and when my husband picked up my car, the gas gauge was broken. Not only did they not find out what was wrong with my car, but they expect me to pay $500+ to repair the gas gauge. Beware if you go there! They are only after your money! 10/13/15 Update: An update to my initial complaint. My gas gauge was actually not "broken" but "stuck". My neighbor, who is a mechanic, repaired it with a $3 magnet. The gauge works fine. To think that a $3 magnet repaired the stuck gas gauge and Reed Nissan wanted to charge me $500+ to replace the cluster. Evidently their "trained" technicians are interested in saving the customer money, or even repairing their vehicles unless it costs a lot of money. They had my car for over half a day and they couldn't figure out what needed to be done. A rip off!!! More

Very Pleased I took my 370z to Clermont Nissan for some body work. The Service Manager ensured that my experience was top notch. Very pleased at the final produc I took my 370z to Clermont Nissan for some body work. The Service Manager ensured that my experience was top notch. Very pleased at the final product. More