Reeder Chevrolet

Third attempt to fix the same problem. Third failed effort. Still have the issue. After owning 4 Volts, a Bolt and now an Equinox EV, I am likely done with Chevy and certainly done wit Third failed effort. Still have the issue. After owning 4 Volts, a Bolt and now an Equinox EV, I am likely done with Chevy and certainly done with this dealership. More

Staff was nice and helpful. Didn’t take long to hit my new truck. Salesman was very knowledgeable Didn’t take long to hit my new truck. Salesman was very knowledgeable More

WARNING, I REPEAT DO NOT DO BUSINESS WITH THIS DEALERSHIP, THEY ARE A BUNCH OF CROOKS!!- Disrespectful liars. I am going to invite you to strap your seatbelt over and buckle up for my review. A DEALERSHIP, THEY ARE A BUNCH OF CROOKS!!- Disrespectful liars. I am going to invite you to strap your seatbelt over and buckle up for my review. As a female, I know many dealerships will target woman because generally they do not know much on cars, so I did a lot of studying before I went so I wouldn't be taken advantage of. I came in to look at a 2024 Kia Sportage SX Prestige that is black and red interior. I found a similar car, same make, model, trim, year, interior/ exterior color, BUT with 18k miles less and still in warranty, but was a bit further so I decided to take a look at the same car but closer to home. I went to the dealership and started to walk in. I got stopped by a salesman and he said he was finishing up with a customer, but he will introduce me to someone who he has worked with for 13 years named Buddy. He is an older man, I introduced myself and him to me. I test drove it and loved it. I didn't want to narrow in on that one car, so I asked if he had anything else within my price limit and expectations and I drove another car, which was a ford edge. As I drove I heard a loud noise the entire time driving and asked him if he did. He didn't until I put down the window. I asked if I should take it to the shop area, and he said no, which made me concerned about the state of their vehicles and what they try to sell them as. I decided that I liked the Kia and was curious about the numbers and it wouldn't hurt to see what they wanted for it. They showed me a number significantly higher, 4k higher out the door. I showed them the other vehicle and it being exactly the same, but the MSRP was listed 3k less (out the door price was 4k less). Buddy tried to get all defensive and said that they aren't the same and went to go get the carfax to show me the difference. There was a slight difference (350$ and it was listed on the car fax as such) but everything else was identical, yet less miles and still under warranty was a significantly better selling point. I pointed out the only difference, and the price and he got insulted, started stacking the papers and beginning to dismiss me. I asked him if I could keep the carfax and he snapped back NO. It wasn't just his words, it was his demeanor, his tone, and blatant disrespect just because I was challenging him. I responded, "excuse me?" and then he proceeded to tell me "You aren't going to take my papers out of this dealership". At that point I got up because I wasn't going to tolerate the way he was speaking to me. As I began to walk away he yelled over, "You aren't going to use my deal to get a better deal somewhere else" and at that point I felt anger arise and I responded "What deal?? you didn't give me a deal, trust me, I got a much better offer than you gave me." I was so angry from the disrespect, I had to go to the bathroom to calm down. When I walked back, I beelined it to where the sales manager was and who he was directly talking to. I asked the sales manager if there was a problem and why I was not able to keep a carfax for my documentation. I was going dealership to dealership doing my due diligence to make sure I get a good deal. Brian (the sales manager) said there was no problem for me to keep it, and handed it over to me. I then told him the Buddy told me I couldn't, and Buddy said he didn't and I stopped him yes sir you did. Brian then asked me what price could keep me. I said I did not want to give my business to them, especially with that sales man. He offered another salesman, and I said I am not wanting to give them my business, and I walked out. Again I was so angry I needed to sit in my car. Brian came out to my car and asked me again. I continued to say No. Then he kept persisting. I finally gave him a number and he said yes to it. I said I am still angry and he said take lunch and email him. It took me all day to calm down and realize at the end of the day I liked the vehicle and don't let the horrible More

First the salesman was very nice but the problem was he didn’t inform me until after I bought the car that it just be had one remote about $ 500 dollars to replace. Next when I washed ther 2025 equinox EV didn’t inform me until after I bought the car that it just be had one remote about $ 500 dollars to replace. Next when I washed ther 2025 equinox EV. Had less. That 8000 miles when bought I noticed it had been bumped on the front bumper and half repaired just enough to b cover the damage so it wasn’t obvious to be seen not much damage but will cost quite a bit a bit to fix back as it should be estimate around $2500 . Whe I informed them they said. It was on me to inspect the car . So all I can say is ask questions about everything as they don’t seem to care as long as as they get you out the door. Take nothing for granted thanking it’s a2025 . I was very disappointed with their response as I have bought many cars and never had a dealer have as little regard for customer service. More

Do not get in a rush and check your work before you say you are done! you are done! More

I had a great experience buying my SUV at Reeder Chevrolet on Clinton Hwy. in Knoxville, TN. Mr. Ru Bin Tipton was excellent to work with — professional, knowledgeable, and never pushy. The whole p Chevrolet on Clinton Hwy. in Knoxville, TN. Mr. Ru Bin Tipton was excellent to work with — professional, knowledgeable, and never pushy. The whole process was exciting and I felt very comfortable. Stress-free from start to finish. Great team effort added from Kevin and Julie as well, thank you both! I love my new SUV and I would absolutely recommend this dealership and RuBin to anyone looking for a new vehicle! JESSICA BAYLOCK (PAUL) FEB 19,2026 More

Reeder Chevrolet is the worst dealer ever. They knew my car had a bad alignment and didn't repair it. Now im hit with an $800 repair. They knew my car had a bad alignment and didn't repair it. Now im hit with an $800 repair. More

From the minute I messaged the dealership communication was great. They set up a time that I could come in and take a look at a truck, my salesman Sean was ready and had the truck waiting for me when I arr was great. They set up a time that I could come in and take a look at a truck, my salesman Sean was ready and had the truck waiting for me when I arrived. The process was seamless, Julie in finance had me all set up for delivery of my new truck. Great staff and friendly place to do business with. More

From my salesman Brian Rodriguez to my finance man Shane Little it was the easiest and best car buying experience ever! They went above and beyond to help me out! Thanks so much! I’ll be back in a year or 2 Little it was the easiest and best car buying experience ever! They went above and beyond to help me out! Thanks so much! I’ll be back in a year or 2 to upgrade! 😆 More

There dealer reps are excellant they rep. the dealer real good and reiable and trusting. the dealer real good and reiable and trusting. More