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Reeder Chevrolet

Knoxville, TN

3.9
125 Reviews

4301 Clinton Hwy

Knoxville, TN

37912

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Showing 125 reviews

May 01, 2025

I was surprised at how quickly they took my car in, and began evaluating the needed repairs. I was at the dealership less than an hour, and given a courtesy ride home. Within a couple of hours, an estima More

by Galaxie500XL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
May 01, 2025 -

Reeder Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Reeder Chevrolet. It's great to know that our team could take your car in quickly, provide a courtesy ride, and keep you updated with the repair process. We strive to meet our customers' expectations and are pleased that your vehicle was returned sooner than expected. We look forward to assisting you again in the future! Sincerely, The Reeder Chevrolet Team

May 01, 2025

I never worry about what I will be told when I take my car to be fixed. My family has used Reeder for decades and I have never had a bad experience. I appreciate how they break down the critical needs a More

by wmdprincess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
May 01, 2025 -

Reeder Chevrolet responded

Thank you so much for your wonderful review! We truly appreciate your loyalty to Reeder Chevrolet over the years. It’s great to hear that you feel confident in our service and that our team has been able to assist you in prioritizing your vehicle's needs. We're committed to providing a clean and welcoming environment for all our customers. We look forward to seeing you and your family again soon! Sincerely, The Reeder Chevrolet Team

May 01, 2025

Dealership is absolutely garbage. Purchased by new owner and does not honor five free oil changes they used as selling tactic. I bought the car 2 days before dealership was sold. They More

by meberl2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales manager
May 02, 2025 -

Reeder Chevrolet responded

Thank you for sharing your experience. We understand your frustration regarding the five free oil changes and the condition of the vehicle you purchased at Reeder Chevrolet. Your feedback is important to us, and we encourage you to reach out directly to discuss your concerns further. Thank you again for your insights. Sincerely, The Reeder Chevrolet Team

April 05, 2025

Huge shout out to Michael Flack! He was one of the BEST salesman's I have ever had contact with. He helped me get out of my 2019 Jeep Compass “Covid Car” that I had $10k-$11k of nega More

by Michelle Kitts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Flack
Apr 05, 2025 -

Reeder Chevrolet responded

Thank you, Michelle, for your wonderful review! We're thrilled to hear about your positive experience with Michael Flack at Reeder Chevrolet. It's fantastic that he was able to help you transition from your Jeep Compass to a new 2025 Chevy Traverse while ensuring you got exactly what you wanted. We appreciate your kind words and hope you enjoy your new vehicle! We look forward to assisting you again in the future. Safe travels! Sincerely, The Reeder Chevrolet Team

March 30, 2025

Don't pass this place up, if your looking for a new vehicle. Excellent customer service.. More

by Josh2025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Hutchinson and Josh the manager and Shane in finance great people.
Mar 30, 2025 -

Reeder Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about the excellent customer service at Reeder Chevrolet. We're thrilled to hear you had a positive experience. If you’re in the market for another vehicle in the future, we hope to see you again. Thank you for recommending us! Sincerely, The Reeder Chevrolet Team

February 21, 2025

Very friendly and helpful. This was the easiest buy I have ever had.will be going back when I need another vehicle. More

by Firemikeyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Flack
Feb 22, 2025 -

Reeder Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that your experience at Reeder Chevrolet was the easiest buy you’ve ever had. We appreciate your kind words about our friendly and helpful team. We look forward to assisting you again when you need another vehicle! Safe travels! Sincerely, The Reeder Chevrolet Team

January 21, 2025

Fast efficient friendly service from start to finish. Clean waiting area, Check out process was the same. More

by GM Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean LaRue
Jan 23, 2025 -

Reeder Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear you had a fast, efficient, and friendly experience at Reeder Chevrolet. We take pride in maintaining a clean environment and a smooth checkout process. We appreciate your feedback and look forward to serving you again! Sincerely, The Reeder Chevrolet Team

January 14, 2025

Dealership was sold to investment firms. DO NOT BUY ANYTHING FROM THIS DEALER. They no longer honor oil change warranties. The bumper to bumper warranty does not cover taillight assemblies t More

by MaliOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Wilson/Entire dealership
Jan 16, 2025 -

Reeder Chevrolet responded

Thank you for sharing your experience with us. We understand your concerns regarding the warranties and service delays you've encountered at Reeder Chevrolet. Your feedback is important to us, and we strive to maintain high standards in our customer service. If you could reach out to us directly, we would like the opportunity to address these issues further. We appreciate your input and hope to work towards a solution that better meets your expectations. Sincerely, The Reeder Chevrolet Team

December 26, 2024

In August of 2024 I bought a beautiful 2024 Silverado. In the first week I had an issue with the infotainment system that affected all audio output including all safety features. This has now happened More

by TRE37909
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Dec 27, 2024 -

Reeder Chevrolet responded

Thank you for sharing your experience with us. We understand your frustration regarding the issues you've encountered with your Silverado's infotainment system. At Reeder Chevrolet, we strive to provide transparency and support to our customers, and we appreciate your feedback on this matter. We encourage you to contact us directly so we can work together to find a resolution that meets your needs. Your satisfaction is important to us, and we want to assist you in addressing these concerns. Thank you again for bringing this to our attention. Sincerely, The Reeder Chevrolet Team

November 11, 2024

Very dishonest dealership. Reeder no longer honors lifetime oil change or extended warranty when I bought vehicle. More

by mikefields82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reeder
Nov 13, 2024 -

Reeder Chevrolet responded

Thank you for your feedback. We understand your concern regarding the lifetime oil change and extended warranty with your vehicle purchase. At Reeder Chevrolet, we strive to maintain transparency and uphold our commitments. Please feel free to reach out to us directly so we can address your concerns and work towards a satisfactory resolution. Your satisfaction is important to us. Sincerely, The Reeder Chevrolet Team

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