Reedman Toll of Drexel Hill

Not off to a good start Save yourself the frustration and bring your car somewhere else for service. Bought my car here and have had nothing but issues, and when I bring it i Save yourself the frustration and bring your car somewhere else for service. Bought my car here and have had nothing but issues, and when I bring it in for service they lie about work that was done (I caught them) very shady techs and service advisors that work here, all they care about is sending you your car and doing the least amount of work as possible. Also if you call in to schedule an appointment, don't be surprised if they give you a two week wait time. Also here's a tip, install a dash cam in your car when dropping off your car for service, you'll be surprised with what these guys try to pull on you... More

Horrible since change of ownership First time bringing my car there since the change in ownership. Was so unhappy to find that none of the Drexel Hill Nissan service staff was there (A First time bringing my car there since the change in ownership. Was so unhappy to find that none of the Drexel Hill Nissan service staff was there (Alyssa was out sick). The computers were not working, the heat was broken and the men's room was out of order. When they did fix the men's room the smell of cleaner was so strong that it overpowered the waiting room. My car was finished with its oil change and tire rotation within half an hour. I saw it leave the garage area. I gave it an hour (only because I was watching a TV episode on my phone and wanted to finished) before I went to check on it. I was told that it had just finished and was waiting on the paperwork. When I got to the paperwork the computers were working again, but there were techs teaching the staff how to use them. The service tech told me he could just mail me the receipt. I told him that I liked to signed off on the work that was actually done and he seemed flustered that I wanted to wait. There also was not a multi-point inspection form attached to the paperwork. When I asked where it was he said that they had "run out". I told him that I wanted one. He went into the garage and came back with a multi-point inspection form completed as well as the invoice for me to sign. And somebody reset both of my trip counters which I use to calculate gas mileage. On the invoice it said that my car was ready at 14:30 and it had gone in at 14:03 which means that I went to check on it half an hour after it was done and then spent half an hour checking out. If I did not have another complimentary oil change with my car purchase, this would be my last visit. I will say the only saving grace is that they still have a majority of the mechanics. More

Place went sour Don't bring your car here. New people came in and prices increased. New staff is awful and rude. The general manager is a creep. Bring back drexel hil Don't bring your car here. New people came in and prices increased. New staff is awful and rude. The general manager is a creep. Bring back drexel hill nissan. We miss Cristina More

Good and bad experiences Good with respectful customer service while waiting for your car, but bad with them not fully checking if things were already fixed or not, for they Good with respectful customer service while waiting for your car, but bad with them not fully checking if things were already fixed or not, for they tried to charge me to fix what were already fixed... They should not assume but double check to make sure... More

Awful dishonest and high Typical car dealer, gave a very high price then tried to lower bit by bit, telling me each time that was final. Sales manager Dave was talked to us li Typical car dealer, gave a very high price then tried to lower bit by bit, telling me each time that was final. Sales manager Dave was talked to us like we were idiots, while our son literally got on the phone outside and found a better deal on the same model 80 dollars a month cheaper. Don't even bother with these people. More

Great place to puechase a new or used auto I just purchased a new 2016 Altima from Drexel Hill Nissan. This was my second new car purchase within 16 months. Purchased a new 2015 Rogue there als I just purchased a new 2016 Altima from Drexel Hill Nissan. This was my second new car purchase within 16 months. Purchased a new 2015 Rogue there also. The reasons being-treated very nicely by salesman and management NO PRESSURE!! Very relaxed atmosphere. I did shop around other dealers but both times I was given the lowest price and best deal with no going back and forth a million times. The service Dept also is very easy to deal with-making appointments and servicing issues. I cannot say enough about this dealership other than I REALLY WAS TREATED LIKE FAMILY. Gary Ranalli More

Great customer service Went to get my oil change and sensirs check while getting my recall done.... Everytime I come here Christina treats me like family.... love this place Went to get my oil change and sensirs check while getting my recall done.... Everytime I come here Christina treats me like family.... love this place.... great customer service. More

Awesome customer service I stopped by the dealership looking for a previously owned car due to an accident, but not really expecting to find anything. They found a car to acc I stopped by the dealership looking for a previously owned car due to an accident, but not really expecting to find anything. They found a car to accommodate my needs and made it affordable for me. Even though it is not their brand of car, they stood behind it with additional service requests and made themselves available as needed. I would absolutely make them my first stop when looking for another vehicle. More

Awesome Customer Service If you're looking for a dealership with a personal touch & excellent customer service, then Drexel Hill Nissan is the dealership for you from sales to If you're looking for a dealership with a personal touch & excellent customer service, then Drexel Hill Nissan is the dealership for you from sales to service! More

Drexel hill nissan I came here for my recall & I liked them so much i rescheduled my inspection for the following week. The service is good & the people who work there a I came here for my recall & I liked them so much i rescheduled my inspection for the following week. The service is good & the people who work there are awesome. More