Back

Regal Acura - Service Center

Lakeland, FL

4.4
666 Reviews

666 Reviews of Regal Acura - Service Center

Sort by
June 27, 2020

Excellent service! Ray Taylor has provided service to us since we purchased the Acura in 2008, and has always been very honest and accommodating. He is the reason that our next car will be from Acura. More

by ALUKH
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2020 -

Regal Acura responded

We love Ray and are so glad that he is part of the Regal team!

June 27, 2020

GENERAL OIL CHANGE SERVICE FRIENDLY AND QUICK. WHAT COULD BE BETTER. KYLE DOES A GREAT JOB. YOUR WASTING MY TIME WITH ASKING FOR A LONGER EXPLANTATION. BUT YOU WON'T LET ME DIS More

by WLDPHOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Jul 02, 2020 -

Regal Acura responded

Thank you for the feedback!

June 27, 2020

Timely, efficient and thorough The service department is as good as I've ever experienced. I don't want to have my Acura serviced anywhere else. I would recommend Regal Acura to eve More

by DRBY1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
Jul 02, 2020 -

Regal Acura responded

Thank you for the feedback!

June 27, 2020

Working with Regal is great. Appointments are easy to make, I'm kept informed about the progress of the service and my car is returned to me nice and clean. Our service manager Kyle Cook is the best! More

by JANEY.MADDOX
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Jul 02, 2020 -

Regal Acura responded

Thank you for taking the time to let us know how we are doing!

June 22, 2020

Regal Acura provided Fast reliable service. They are Willing to pick up and drop off at local locations. Dropped off before work and picked up on the way home. More

by FishHawk2020
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2020 -

Regal Acura responded

Thank you for the 5-star review! We appreciate your feedback and look forward to working with you again on any vehicle service/maintenance needs that you may have!

June 18, 2020

The best!! Great service/great staff! Trust-worthy! Highly recommend! Brought my car for “annual checkup” as I have since I got it - totally satisfied - I’ll be back! More

by GIRAFFE13P
Recommend Dealer
Yes
Employees Worked With
Rob Young/Service Dept. - 5 Stars!!!
Jun 25, 2020 -

Regal Acura responded

Thank you for the 5-star review! We appreciate your feedback!

June 17, 2020

Oil Consumption Test Appointment I came in about 7 minutes early for an oil consumption test which basically consists of an oil change. They also checked brake wear and I asked for a More

by MDEVRIES86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2020 -

Regal Acura responded

Thank you for taking the time to leave us feedback! We value your opinions and suggestions!

June 09, 2020

Best detailing and ECO REAPPLICATIONI have seen in 20 Best detailing and ECO REAPPLICATION I have seen in 20 yrs. Very easy and accommodating to get appointment. Everyone I came across in Service was po More

by Ocala Jack
Recommend Dealer
Yes
Employees Worked With
Rob....5 stars
Jun 11, 2020 -

Regal Acura responded

Thank you for taking the time to let us know how we are doing! We will be sure to pass your comments along to our detail department manager!

May 30, 2020

Regal Acura stepped up to fix an Acura recall that Acura National would not handle. The service manager (Kyle) at Regal Acura went out of his way to deal with the difficult situation like a true professiona More

by AcuraMDX
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Jun 04, 2020 -

Regal Acura responded

Thank you for taking the time to let us know how your recent service with Regal went. We agree that Kyle does a great job assisting his customers!

May 21, 2020

Excellent The service department as always is excellent. Chrissy is amazing. Dave Schultz is attentive and works with you to get what is best for the customer More

by D4URBAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Schultz
May 21, 2020 -

Regal Acura responded

Thank you for taking the time to let us know how we are doing!

...
60
...