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Regal Chevrolet

Lakeland, FL

4.4
1,352 Reviews
When you're looking for an auto dealership in Lakeland near Winter Haven or any surrounding area, you'll find no pressure and no hassles at Regal Chevrolet, conveniently located at 925 Bartow Rd. Give us an opportunity to serve you and you'll see the difference. Please check out our Lakeland Chevrolet hours and directions page for more information on how to find our dealership. Our staff is on hand and eager to assist you in finding the perfect car for you and your everyday needs. We take pride in the level of service we provide, so come on in and let us show you why we're the premier choice for Winter Haven Chevrolet drivers. We offer competitive rates on auto loans to help you buy the vehicle you need. We look forward to serving our Tampa, FL Chevrolet shoppers too.
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925 Bartow Road

Lakeland, FL

33801

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Showing 1,352 reviews

January 14, 2021

Went in for service and was harassed by sales rep to purchase a new car after declining multiple times. Why would someone there for a service recall be targeted by a sales rep? Sleazy. More

by rcoughlin46
Recommend Dealer
No
Employees Worked With
Lisa Guthrie, Issa Bendeck
Jan 14, 2021 -

Regal Chevrolet responded

Ryan, We have already apologized for the inconvenience several times and spoken to the employee regarding your complaint. We are sorry , your feedback is important to us.

January 14, 2021

Everything went great and a fast service! Very happy with what they did, Jarrett always take great care of me when I come in for a service. More

by Williamclevenger79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Jan 20, 2021 -

Regal Chevrolet responded

Thank you!

January 14, 2021

I AM VERY DISAPPOINTED IN THIS DEALERSHIP. I MADE AN APPOINTMENT FOR A RECALL ON MY CAR AND WHEN I DID I SPECIFICLY ASKED IF THEY HAD THE PARTS IN STOCK FOR THE REPAIR. I WAS TOLD YES. AFTER WAITING IN More

by ddixr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
Jan 19, 2021 -

Regal Chevrolet responded

We apologize for the inconvenience and would like to look into this further, please provide your name and telephone number so we can access your records or contact Service Manager Steve Chilton at 863-904-1170

Jan 20, 2021 -

ddixr responded

my email is ddixr@aol.com I have an unlisted phone number

January 13, 2021

My main problem was resolved but not fully explained agent was not knowledgeable on his customer service. I had to question him on the information and work done on my vehicle. Told me the light for the More

by NO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pete Wicher, Lisa Guthrie
Jan 14, 2021 -

Regal Chevrolet responded

We apologize for the inconvenience, please contact Alaina Southern Customer Service Manager at 863-333-4633 to give further feedback.

January 13, 2021

Thanks to Michelle, Matthew, Sam. Extra thanks to Eric (Finance) , who was extremely helpful and very courteous!! I highly recommend Regal Chevrolet!!! Will always buy my vehicles here!! More

by mommabear40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam in sales, Matthew Mackay, Eric Allen
Jan 20, 2021 -

Regal Chevrolet responded

THANK YOU!!!

January 13, 2021

Waited for vehicle to get my 20k service. I didn’t get my truck washed as stated by service advisor, and the waiting time was around 2 hrs. More

by fryebarbara0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
Jan 19, 2021 -

Regal Chevrolet responded

We apologize for the inconvenience, we will look into this matter. Feel Free to stop by any time for the complimentary carwash!

January 12, 2021

Everything was very easy. Matt our sales guy worked really hard to get us the vehicle we wanted. Highly recommend this dealer. Very happy and will return. More

by BECKYBAIRD72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles , Matthew Mackay
Jan 12, 2021 -

Regal Chevrolet responded

Thank you and congrats!

January 12, 2021

Jarrett’s great! He does what he promises and does it well! All the while making me happy to do all my service with him and Regal. More

by dnoelg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Jan 13, 2021 -

Regal Chevrolet responded

Thank you

January 12, 2021

Never no issues with Regal Chevrolet. Good people and good experience. I love that there's two Regal dealerships for service and to get my ECO wash and detail to my truck. More

by Meru611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Spong
Jan 13, 2021 -

Regal Chevrolet responded

Thanks! See you next time

January 11, 2021

Great job helping me understand options for repairs verses replacement of parts. Helped me minimize the cost impact. Work was completed quickly and I was kept informed very well with progress. More

by CVINCENT2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Jan 12, 2021 -

Regal Chevrolet responded

Awesome, see you next time!

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