Regal Chevrolet

Initial lease was just ok. The salesman was a nice guy but not so great for sales. I was not made aware of several things such as the cars Android Auto system, did not tell me of the high insurance requir but not so great for sales. I was not made aware of several things such as the cars Android Auto system, did not tell me of the high insurance requirements for a lease, the vehicle had locking lug nut or even where the steering fluid was. Instead of finding out he just said I'm not an engine guy. I was unsure of a few things so I came back the next day when I unsure of a few things and thought I may not continue and went to look at another vehicle the sales manager returned my car and canceled the lease without my consent or knowledge I still had the key in my pocket and my license plate on the car and personal belongings in the car and they RETURNED IT. After I chose to keep it ALL paperwork had to be done all over (2 hours) Albert in finance was great. They then had to send me to used cars to do the deal. Barry was 👌 awesome More

Took awhile to be greeted,too many folks busy with personal business, saw my vehicle in the finished lane so i had to go inquire about it. Had to Waite for someone to go find someone to take my paymen personal business, saw my vehicle in the finished lane so i had to go inquire about it. Had to Waite for someone to go find someone to take my payment, ask what my charges were , finally a person came over and was abrupt about telling me about the charges, seemed as i was a bother, rather than a value. My next service I will try another dealer and see if they are better. Not a satisfied customer. More

Did not have an appointment they treated me with respect got my oil change I’m happy Especially on a couple of days before Christmas and I did not want to drive my vehicle any more than I had to without ge got my oil change I’m happy Especially on a couple of days before Christmas and I did not want to drive my vehicle any more than I had to without getting in oil change OK folks merry Christmas and happy new year More

Great Sevice and quality work. Very friendly and communicated effectively. Professional environment with accommodating staff. Took cate of my issue in one day and aimed to please. communicated effectively. Professional environment with accommodating staff. Took cate of my issue in one day and aimed to please. More

Told salesman what I needed for my trade-in and bought a new car. Sales manager got involved and deal was made. Car was found in .Miami and shipped to Lakeland new car. Sales manager got involved and deal was made. Car was found in .Miami and shipped to Lakeland More

Jarrett once again went above and beyond our expectations! He is very professional and always keeps us informed about what’s happening to the vehicle. It’s always a pleasure to work with him! expectations! He is very professional and always keeps us informed about what’s happening to the vehicle. It’s always a pleasure to work with him! More

Super responsive, super work done, very satisfied with the People involved. Very courteous. Everyone kept me in the loop about details about the work. And of course super friendly the People involved. Very courteous. Everyone kept me in the loop about details about the work. And of course super friendly More

Jarret is always awesome but today I got Stephen and he was very helpful. Even when Jarret was not part of our service today he still remembered me and said hello and how are we doing. Today was the first was very helpful. Even when Jarret was not part of our service today he still remembered me and said hello and how are we doing. Today was the first time going to Stephen and he was so nice and give our information about our truck to do better service. More

My salesman and Finance Manager were both great! They were very helpful with finding the vehicle I wanted and in the price range I asked for. Both were friendly and made the process very easy. Jarrett in were very helpful with finding the vehicle I wanted and in the price range I asked for. Both were friendly and made the process very easy. Jarrett in service was excellent as well, very friendly and helpful. More

Chevy has cheap fobs. Both my and spouses broke. Then we have to pay 200 for a replacement. I think my next car will be a Honda. Service was very good. have to pay 200 for a replacement. I think my next car will be a Honda. Service was very good. More