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Regal Chevrolet - Service Center

Lakeland, FL

4.3
808 Reviews

808 Reviews of Regal Chevrolet - Service Center

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May 03, 2021

I love this place! I usually work with Lisa, who is fantastic, but Melissa was great too! They have the best customer service! I am so thankful to get in and out without any problems! More

by WMILLER385
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie, Melissa Ragonese
May 04, 2021 -

Regal Chevrolet responded

Thank you!

May 03, 2021

Great service! Professional and approachable, wonderful attitudes. The service was fast and accurate. I’d recommend them to anyone. Car wash is a plus as well. More

by HKLBUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
May 04, 2021 -

Regal Chevrolet responded

Thank you!

May 01, 2021

They're helpful and considerate. The waiting area is nice, comfortable and clean. It's great to have snacks and drinks available. Love the rocking chairs if I wish to wait outside. More

by gloriamyersplus5others
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
May 03, 2021 -

Regal Chevrolet responded

Thank you, see you next time!

April 30, 2021

Only if they could get the job done with less waiting time, obviously without affecting the quality of the job. I suggest keeping the client informed of the progress of the job, so one will have an idea More

by rafaelrabassa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom, Lisa Guthrie, Melissa Ragonese, Paul Clason
May 03, 2021 -

Regal Chevrolet responded

Thanks for making the extra drive for us :)

April 30, 2021

As always Jarret and the rest of the service staff did a fantastic job for me and I would recommend your dealership to anyone who asked More

by DKARRUDA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
May 03, 2021 -

Regal Chevrolet responded

Thank you

April 29, 2021

Needed transmission rebuild under warranty and was met by friendly staff - ‘no problem, we can do that’. Kudos to Jarrett. He was very helpful and understanding. Service was efficient, professional, and n More

by LKRUMEL.26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
May 03, 2021 -

Regal Chevrolet responded

That's great!! Thank you

April 29, 2021

Kelsey was very helpful and had my car done ahead of the time we had originally talked about, which is always nice. The only thing I'd like to mention is that just because she works on a Saturday doesn't me More

by scole623
Recommend Dealer
Yes
Employees Worked With
Kelsey, Service Dept
May 03, 2021 -

Regal Chevrolet responded

Thank you for your feedback, we have to agree 7:30a is a bit too early to be calling any day of the week. We will speak to Kelsey, Thank you for your patience.

April 29, 2021

Good service and Stephen is really professional and he knows what he do also the work complete on time and clean. Car running really good More

by febres_h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Spong
May 03, 2021 -

Regal Chevrolet responded

That's great! Thank you

April 28, 2021

Paul is a very good adviser and explained everything that I needed to know and he is very deserving for whatever you give him. Keep this guy Thanks Bill More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Clason
May 03, 2021 -

Regal Chevrolet responded

Thanks Bill, we plan on it!

April 28, 2021

Lisa is always kind and gracious. She is always willing to help with any issues or question, I might have. She is awesome!! I will be back. More

by FOURBACONS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
May 03, 2021 -

Regal Chevrolet responded

Thanks, we think she is pretty awesome too, see ya next time!

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