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Regal Chevrolet - Service Center

Lakeland, FL

4.0
764 Reviews

764 Reviews of Regal Chevrolet - Service Center

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February 08, 2024

Regal Chevrolet has lost any future business. They misdiagnosed my 2016 Chevrolet Corvette Z06. They charged my extended warranty $790 and $100 I had to pay. I'm in the process of calling my e More

by allanweiss24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Guthrie
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2024

Had a couple issues with my truck with 15000 miles has whine in transmission was told normal but have same vehicle and transmission in a tahoe but no noise. Have a rattle in exhaust said could not duplica More

by matthewsj2955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Erickson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Regal Chevrolet responded

Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.

January 18, 2024

Worse experience ever. 3 days for a brake job and a gasket. Unreturned phone calls, many excuses. I Weill never go back. More

by wonderbunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Feb 01, 2024 -

Regal Chevrolet responded

We're sorry to hear that you had an unpleasant experience at our dealership. We apologize for any inconvenience it may have caused.

November 14, 2023

It would have been easier to just light the money we spent with them on fire instead of taking our car to them 3 times for it to not be fixed. I do not recommend their service for lack of communication, More

by somimcn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Ragonese
Nov 21, 2023 -

Regal Chevrolet responded

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please feel free to reach out to customerservice@regallakeland.com or call 863-333-4686 with any further comments or concerns you wish to share.

Nov 27, 2023 -

somimcn responded

We already have and you didn't resolve it to our satisfaction. Hope you sleep well knowing you have been dishonest and didn't complete the work we paid you to do. Hopefully this will serve as a warning to others who use your services.

May 18, 2023

I had a good experience with the dealership. Got the work done on my car quick More

by stevensuydam
Recommend Dealer
Yes
Employees Worked With
Karin
May 19, 2023 -

Regal Chevrolet responded

Thank you for choosing Regal Chevy

May 10, 2023

Thank you for working with me and helping me. I appreciate your ability to fit me in. More

by ottalieclark
Recommend Dealer
Yes
May 12, 2023 -

Regal Chevrolet responded

Thank you for choosing Regal Chevy.

May 06, 2023

all good good snacks good people good service price too high on tires i'm done More

by iraj45@bellsouth.net
Recommend Dealer
Yes
Employees Worked With
karem
May 09, 2023 -

Regal Chevrolet responded

Thank you.

April 30, 2023

Good It took a little longer than quoted but overall service was good Nice job More

by JOANN6446
Recommend Dealer
Yes
Employees Worked With
Melissa Ragonese, Melissa Ragonese
May 09, 2023 -

Regal Chevrolet responded

Thank you.

April 29, 2023

My experience was pleasant and quick Scott was fun and nice when I first met him before my car was taken back More

by nedoscher@hotmail.com
Recommend Dealer
Yes
May 03, 2023 -

Regal Chevrolet responded

Thank you for choosing Regal Chevy.

April 17, 2023

Good Good good good Good good good good good Good good good good good good good good More

by GREENJR83@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Chevy
Apr 18, 2023 -

Regal Chevrolet responded

So happy our Regal Chevrolet team did a great job!

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