Regal Chevrolet - Service Center

They lost my car....i waited for 2 hours and 15 minutes for someone to tell me i was done. When i asked they finally found the car and because paperwork had gotten lost, nothing had been done. The woman di for someone to tell me i was done. When i asked they finally found the car and because paperwork had gotten lost, nothing had been done. The woman did offer me the oil change for free. But my time is money....something no one seemed to care about. More

Chris was exceptional as usual. He greeted me in a most friendly manner and explained the work that was done and needed to be done. friendly manner and explained the work that was done and needed to be done. More

Very good service. People are friendly and professional. The car was washed and looks good. I have used the Regal service department for 10 years now. professional. The car was washed and looks good. I have used the Regal service department for 10 years now. More

Technicians are not knowledgeable at all. They play the guessing game when diagnosing my car I spent 956 on a part I didn’t need after I was told I needed another part the whole time I needed a new transmi guessing game when diagnosing my car I spent 956 on a part I didn’t need after I was told I needed another part the whole time I needed a new transmission More

I am very happy with my vehicle and Pleased with my visit for service and the extra mile they went to Make a situation good for service and the extra mile they went to Make a situation good More

Found out the last oil change they messed up my oil pan bolt and fixed it. But then got this oil change and they had to fix it again. Asked for new oil pan but was assured that this would fix the problem. bolt and fixed it. But then got this oil change and they had to fix it again. Asked for new oil pan but was assured that this would fix the problem. Ask for that in writing and if it leaked again the service manger would repair and replace oil pan. More

Always a pleasure to deal with. The friendly staff starts with the person that meets you at your car when you pull in, to the cashier that checks you out at the end of your service. I’ve never had a bad expe with the person that meets you at your car when you pull in, to the cashier that checks you out at the end of your service. I’ve never had a bad experience with the Regal Chevrolet service team. More

Had my car serviced on 04/16/21 for a check engine light. On 04/19 the light came back on again so I took it in again on 04/20. It was repaired again & I drove it off the lot then had to return to Regal beca On 04/19 the light came back on again so I took it in again on 04/20. It was repaired again & I drove it off the lot then had to return to Regal because the light was still on. They’ve had the car for 2 days now & I haven’t heard from Chris when it’ll be fixed. They’ve charged me too much labor, and no communication about what the problem is and when they’ll fix it. More

I had a 930am appt. and was checked in by 940am. I was told that it would be about 1hr. And change! Finally at 1130am I went up to ask if there was a problem and the girl called my name as I walked toward told that it would be about 1hr. And change! Finally at 1130am I went up to ask if there was a problem and the girl called my name as I walked toward her. I asked if the mechanic could just look at the underneath when he had it up and see if my muffler was loose because something was making a rattle noise. The girl told me he didn't do it because I would need a diagnostic test for that and it costs $89 I think. I had a recall that they told me about, and oil leak, and that I needed tires which I already knew I needed. There was an estimate for everything attached to my paperwork but I never got a copy of it. All in all service was good, lil lengthy and in my home town when the car is done I like that the mechanic or service guy will come explain everything to me. When I got in my car and left i checked oil percentage and I saw that it was never reset so I had to figure out how to do it!! Overall that's why I gave a 4star rating! More

Wonderful staff, very polite, knowledgable. No games. You get what you need. They don't confuse you with silly word play, straight to the point. get what you need. They don't confuse you with silly word play, straight to the point. More