Regal Chevrolet - Service Center

I feel they are an honest dealership. They treat me with respect. They provide good service. They explain everything they do. If something else needs to be done they tell you frst. respect. They provide good service. They explain everything they do. If something else needs to be done they tell you frst. More

As usual I had A satisfying experience at regal Chevrolet service center. Lisa Guthrie is the best service manager that Regal has had. It's always a pleasure To deal with Lisa. She's very professio Chevrolet service center. Lisa Guthrie is the best service manager that Regal has had. It's always a pleasure To deal with Lisa. She's very professional and courteous. She make sure everything that you need done to your vehicle is done properly And completely. When I leave I am very satisfied that the work is done properl To my satisfaction. Again thank you Lisa for a job well done. More

Excellent scheduling and communication. Jarrett did a Excellent scheduling and communication. Jarrett did a great job keeping me up to date during the service call and explaining everything. Great Job! Excellent scheduling and communication. Jarrett did a great job keeping me up to date during the service call and explaining everything. Great Job! Well Done! More

I called for an appt. on the 31 of March. I told advisor i was close to my warranty running out. He said no problem we have you covered and set appt. for the 5 of April. I bring it in for transmission probl i was close to my warranty running out. He said no problem we have you covered and set appt. for the 5 of April. I bring it in for transmission problem and also asked them to look at radio problem ( 2 dealers 4 trys to fix). Now on the 5th i drive in for service and im told the transmission is under warranty but i'll have to pay to fix radio. Im over warranty period by 80 miles (36080mi). I wasn't when i made appt. I was told i would be covered when i called for appt. He should have said to bring it over before your warrant ends and i would have left it there that day with 50 miles to spare for warranty. This pandemic sucks and the dealer and GM are getting lucky people are waiting to take car and hand it over to other people. Very displeased wit dealership More

Very good service. People are friendly and professional. The car was washed and looks good. I have used the Regal service department for 10 years now. professional. The car was washed and looks good. I have used the Regal service department for 10 years now. More

They lost my car....i waited for 2 hours and 15 minutes for someone to tell me i was done. When i asked they finally found the car and because paperwork had gotten lost, nothing had been done. The woman di for someone to tell me i was done. When i asked they finally found the car and because paperwork had gotten lost, nothing had been done. The woman did offer me the oil change for free. But my time is money....something no one seemed to care about. More

Chris was exceptional as usual. He greeted me in a most friendly manner and explained the work that was done and needed to be done. friendly manner and explained the work that was done and needed to be done. More

Found out the last oil change they messed up my oil pan bolt and fixed it. But then got this oil change and they had to fix it again. Asked for new oil pan but was assured that this would fix the problem. bolt and fixed it. But then got this oil change and they had to fix it again. Asked for new oil pan but was assured that this would fix the problem. Ask for that in writing and if it leaked again the service manger would repair and replace oil pan. More

Always a pleasure to deal with. The friendly staff starts with the person that meets you at your car when you pull in, to the cashier that checks you out at the end of your service. I’ve never had a bad expe with the person that meets you at your car when you pull in, to the cashier that checks you out at the end of your service. I’ve never had a bad experience with the Regal Chevrolet service team. More

I am very happy with my vehicle and Pleased with my visit for service and the extra mile they went to Make a situation good for service and the extra mile they went to Make a situation good More