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Regal Chevrolet - Service Center

Lakeland, FL

4.3
808 Reviews

808 Reviews of Regal Chevrolet - Service Center

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April 08, 2021

SERVICE WAS GREAT, I WOULD RECOMMENED HAVING YOUR VEHICLE SEVICED BY THEM. ALSO WANT TO MENTION HOW THE SERVICE DEPT WAS VERY PROFESSIONAL. THANK YOU. More

by drodriguez19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Spong
Apr 09, 2021 -

Regal Chevrolet responded

Thank you!

April 08, 2021

Treated well. Bring back the popcorn!! Chris n tire repair crew treated me with knowledge and well I have worked with Chris before. He is very knowledgeable. Can I have my water now?? More

by ansehat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lashley
Apr 09, 2021 -

Regal Chevrolet responded

Lol we hope to bring the popcorn back very soon!

April 08, 2021

Customer service is terrible. They had our car for a scheduled appointment which they did not honor. No phone call to tell us the car will not be ready and they would keep it overnight. We felt like eve More

by Twoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Guthrie
Apr 09, 2021 -

Regal Chevrolet responded

We apologize for the inconvience and would like to look into this further. Could you please reply with a name and telephone number so we can access your records? or contact Customer Service Manager, Alaina Southern, at 863-333-4633 or alaina.s@regallakeland.com

Apr 09, 2021 -

Twoz responded

Wozniak, Tom.... Would prefer not to provide a telephone number. We picked up the car yesterday and was told that the key would be inside the car under the mat because it was after business hours. He was not there. It's a good thing the dealership was still open because they had to go into the service department and find my key.

April 06, 2021

I brought my car in for a detail and everything came out clean and amazing. Big thanks to Paul and Jeanne for all they do! More

by Megan S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Clason, Jeanne Vinson
Apr 07, 2021 -

Regal Chevrolet responded

Thank you Megan

April 06, 2021

Jarrett Schrom is a pleasure to deal with in every sense. He’s professional, knowledgeable, efficient, and knows how to treat a customer. Jarrett, is a wonderful advertisement for the Regal dealership! He More

by dnoelg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Apr 07, 2021 -

Regal Chevrolet responded

Thank you, we think he is pretty special too!

April 06, 2021

Hello, the experience was super, I called late and I did not have an appointment for the oil change, I was urged because I was going on a trip by car, the answer was without problem to help me, then Front d More

by giovanni7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
Apr 07, 2021 -

Regal Chevrolet responded

Thank you so much! safe travels

April 06, 2021

I was very satisfied with the work that was done on my 2007 Chevrolet car.in a minimal amount of time and for a reasonable cost. More

by ONEVOICE44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
Apr 07, 2021 -

Regal Chevrolet responded

sounds pretty perfect, thank you!

April 06, 2021

I have been going to Regal since 2016 and the staff have always been courteous, friendly, helpful and have gone above and beyond a few times. Will continue going there and they will be my go to dealership. More

by PWEINST1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Wicher, Stephen Spong
Apr 07, 2021 -

Regal Chevrolet responded

Thank you, we appreciate you!

April 05, 2021

They took my traverse in did a great job at fixing the manufacturer defect and did an oil change and as always friendly and fast service. More

by suzlt2023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lashley
Apr 07, 2021 -

Regal Chevrolet responded

Thank you :)

April 03, 2021

don't have the time to write twenty five words for each review. Just delete this requirement or I will not respond in the future. Service is great as always. More

by G.LOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
Apr 05, 2021 -

Regal Chevrolet responded

Thank you! We wish we could change the requirement too, it's DealerRaters rule not our! We appreciate you!

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