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Regal Chevrolet - Service Center

Lakeland, FL

4.3
808 Reviews

808 Reviews of Regal Chevrolet - Service Center

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March 02, 2021

Service was great fast friendly and helpful from the time I bought it to the the time I have my oil changed . Love coming in More

by lisa123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Wicher, Jarrett Schrom, Lisa Guthrie, Chris Lashley, Stephen Spong
Mar 03, 2021 -

Regal Chevrolet responded

Thanks Lisa!

March 02, 2021

Friendly, efficient, and very knowledgeable staff. I’ve purchased five cars from Regal and they have always lived up to expectations. This family owned a operated business been helping people in Polk Coun More

by MAENZAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie, Chris Lashley
Mar 03, 2021 -

Regal Chevrolet responded

5 cars!? Thank you for choosing Regal :)

March 01, 2021

Always fast and friendly! Went out of her way to find a tire the same day since I was going out of town the next day! More

by jaw78fla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
Mar 03, 2021 -

Regal Chevrolet responded

Glad to have you back on the road so quickly!

February 26, 2021

As a whole, the purchase of my Tahoe has been an awful experience. While the sales process was fantastic, we have had problem after problem since the purchase. There has been repeat repairs with unresolve More

by CHAYGOOD062285
Recommend Dealer
No
Employees Worked With
Chris Lashley
Mar 01, 2021 -

Regal Chevrolet responded

It looks like your GM warranty expired 5/28/2019. We would be happy to schedule an appointment to go over details and assist in resolving any issues, please call Customer Service Manager, Alaina Southern at 863-333-4633.

February 25, 2021

Jarrett has excellent customer service. He has done a great job on working to get my brand new truck serviced right. Love having the shuttle service to the house so there is no dreaded wait. More

by Carmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Mar 01, 2021 -

Regal Chevrolet responded

Thanks Carmen

February 25, 2021

Service personnel listened to our concerns. They were honest and only recommended fixing what was needed and not not pushing for unnecessary repairs. The car was ready when promised. And we are satisfied More

by MALTESEFALCONJG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Mar 01, 2021 -

Regal Chevrolet responded

Thanks that's great to hear! See you next time :)

February 24, 2021

We bought 2 used vehicles from you guys, Jarrett has helped us with service on the two vehicles with outstanding customer service. We would recommend you and Jarrett to anyone, and look forward to doing More

by BOBBY43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Mar 01, 2021 -

Regal Chevrolet responded

Thanks Bobby, we look forward to continuing our relationship too!

February 23, 2021

Everyone is helpful when I bring my vehicle in. They always go above and beyond to make sure my vehicle in running right. Even told me about a recall I didn’t know about More

by csm32001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom, Lisa Guthrie, Chris Lashley, Stephen Spong
Feb 24, 2021 -

Regal Chevrolet responded

Happy to help, see you next time :)

February 22, 2021

Lisa in the service department is the best. Lisa has helped me through my visits at Regal for years now. Always an easy transaction. She’s friendly, kind, helpful and thoughtful. More

by JANNIEBUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
Feb 23, 2021 -

Regal Chevrolet responded

Thank you, we agree!

February 22, 2021

Chris at Regal the man that help me get my repairs did an excellent job the man went above and beyond for his customer and I really really appreciate it This man is an asset to your company and to the cust More

by COBRA8166@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Kirchner
Feb 23, 2021 -

Regal Chevrolet responded

Thank you!

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