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Regal Chevrolet - Service Center

Lakeland, FL

4.3
808 Reviews

808 Reviews of Regal Chevrolet - Service Center

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January 13, 2021

My main problem was resolved but not fully explained agent was not knowledgeable on his customer service. I had to question him on the information and work done on my vehicle. Told me the light for the More

by NO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pete Wicher, Lisa Guthrie
Jan 14, 2021 -

Regal Chevrolet responded

We apologize for the inconvenience, please contact Alaina Southern Customer Service Manager at 863-333-4633 to give further feedback.

January 12, 2021

Jarrett’s great! He does what he promises and does it well! All the while making me happy to do all my service with him and Regal. More

by dnoelg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Jan 13, 2021 -

Regal Chevrolet responded

Thank you

January 12, 2021

Never no issues with Regal Chevrolet. Good people and good experience. I love that there's two Regal dealerships for service and to get my ECO wash and detail to my truck. More

by Meru611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Spong
Jan 13, 2021 -

Regal Chevrolet responded

Thanks! See you next time

January 11, 2021

Great job helping me understand options for repairs verses replacement of parts. Helped me minimize the cost impact. Work was completed quickly and I was kept informed very well with progress. More

by CVINCENT2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Jan 12, 2021 -

Regal Chevrolet responded

Awesome, see you next time!

January 08, 2021

I had an appointment and still waited almost 2 1/2 hrs. Also, few employees were wearing masks, the bathroom was out of soap and all the hand sanitizer dispensers I tried to use were empty. I have never b More

by mustafa0570
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chris Lashley
Jan 08, 2021 -

Regal Chevrolet responded

We apologize for the inconvenience and appreciate your feedback. Our staff are required to wear mask unless seated at their desk behind the plexiglass & cleaning supplies are supposed to be restocked frequently.

January 07, 2021

Pleased with the service provided. They discovered problems with my Chevy Express conversion van that I did not realize I had and probably prevented what may have become dangerous situation. More

by WKIMBERLIN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Lashley
Jan 12, 2021 -

Regal Chevrolet responded

Yikes, glad our team was able to help!

January 07, 2021

They take care of needs and services of my car very well mostly went for tire services. Which was take of promptly and accurately as needed. More

by christophe.sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Spong
Jan 12, 2021 -

Regal Chevrolet responded

awesome, see you next time!

January 06, 2021

It never disappoints. Every time I come for service I believe I get great quality. The workers always try to accommodate me. Like I said they never disappoint. More

by MUJERP31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quin, Jarrett Schrom
Jan 12, 2021 -

Regal Chevrolet responded

Thank you!

January 06, 2021

Great customer service. Everything executed as expected. Nice feature of offering bottled water and customized coffee offerings. Would recommend dealership to others. I am a snowbird and it was nice findin More

by VAUGHNHOUSEPIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Spong
Jan 12, 2021 -

Regal Chevrolet responded

Thank you, we are happy you found us!

January 05, 2021

I am happy with the service provided. Stephen assisted me with the oil change on my vehicle and with the follow up visit to check on the service air bag light. More

by TERESOLANO12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Spong
Jan 12, 2021 -

Regal Chevrolet responded

Glad to have you back safely on the road!

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