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Regal Chevrolet - Service Center

Lakeland, FL

4.3
808 Reviews

808 Reviews of Regal Chevrolet - Service Center

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December 01, 2020

Lisa is always a pleasure to deal with. She is very professional, courteous and knowledgeable. She does a great job of keeping me posted on the status of my vehicle. More

by steveb14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
Dec 15, 2020 -

Regal Chevrolet responded

Thanks!

November 30, 2020

Displeased with service of car. Took back twice and still running worse than when I originally brought it in for general maintenance and definitely over paid. More

by FKEAGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Schrom
Nov 30, 2020 -

Regal Chevrolet responded

Thank you for your feedback, we would like to access your records and look into this further. Could you please reply privately with your name and telephone number? Thank you, Alaina Southern Customer Service Manager

November 30, 2020

Had to have collision repair done. Staff was great, kept me informed, work was done correctly. Had a problem with lane mitigation system. Regal Honda fixed it and so far is good to go. More

by JGRAVILA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee in body shop
Dec 15, 2020 -

Regal Chevrolet responded

Thank you for choosing Regal!

November 28, 2020

Service dept is always friendly and informative on the work they will be doing. Appointments are always to my convenience. Work is usually done in a timely manner. More

by WILDABBEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie, Chris Lashley
Dec 15, 2020 -

Regal Chevrolet responded

We try! see you next time

November 27, 2020

The staff was professional and courteous. The wait time for a service wasn't bad at all. I would recommend this service department. I will be back. More

by wilson.h.warren
Recommend Dealer
Yes
Employees Worked With
Chris Lashley
Dec 15, 2020 -

Regal Chevrolet responded

Great!! See you next time!

November 26, 2020

Superb customer service as always ! Very pleased with the quality of work and the friendly staff as well as the attention to detail in pleasing the customer. Would highly recommend this service center to any More

by DLCSLDR2R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
Dec 15, 2020 -

Regal Chevrolet responded

Thank you, we really appreciate that!

November 26, 2020

EXCELLENT SURRELL service Everytime.. especially Jorge... I look forward to coming whic hever the purpose be whether oil change , carwash , or to give me instant instructions on how to operate computer in More

by NO2w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
Dec 15, 2020 -

Regal Chevrolet responded

Thank you!

November 26, 2020

Everything was great..good placeTo have your service Everything was great..good place To have your service done..been there several times..all ways great. The people all try to help you.. Will come ag More

by SGTROCK762
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Dec 15, 2020 -

Regal Chevrolet responded

Thanks!!

November 24, 2020

Great experience. I did not know they went to appointments only on the weekends, however they worked me in. Awesome customer service on their part! More

by CYCE75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Dec 15, 2020 -

Regal Chevrolet responded

We apologize, the appointments are to help insure everyone gets serviced in a timely manner.

November 24, 2020

Wonderful service in and out in little more than. Thank You for the wash and the great work. Everyone is very friendly and eager to help More

by ESTODD529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lashley
Dec 15, 2020 -

Regal Chevrolet responded

Thank you!

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