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Regal Chevrolet - Service Center

Lakeland, FL

4.3
808 Reviews

808 Reviews of Regal Chevrolet - Service Center

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November 11, 2020

Jarrett is amazing as always. He always get me in and out as fast as he can! He is a gentleman and always goes over and beyond to help!! More

by Missy White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Nov 19, 2020 -

Regal Chevrolet responded

We agree, Jarrett is pretty great!

November 11, 2020

Very helpful with any situation that I have had to visit them for...whether it be an oil change, or a new transmission. The best part for me is that they honor the extended warranty I have, even though this More

by wtwhite810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom, Stephen Spong
Nov 19, 2020 -

Regal Chevrolet responded

Thanks-- we are here if you need us!

November 11, 2020

Our car looked brand new!! Even the smell inside the car was very nice. It was different than it usually is. Thank you very much!! More

by DDFRANCHI1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom, Lisa Guthrie, Jessica Torres, Chris Lashley, Stephen Spong
Nov 19, 2020 -

Regal Chevrolet responded

:) Happy we could help

November 11, 2020

I am always treated super nice. The customer service at Lakeland facility are very professionals. My visits are fir oil change and tires rotación, and I do not have to wait too long. 👍👍👍 More

by HOTSASALOPEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul..very nice perdon, Jarrett Schrom, Lisa Guthrie, Jessica Torres, Chris Lashley, Stephen Spong
Nov 19, 2020 -

Regal Chevrolet responded

That's always good to hear! see you next time

November 11, 2020

everyone at Regal that i have dealt with have been awesome. so professional but also super courteous ! and so patience since i am a new car owner and unsure about some of the process & extra benefits More

by sissyjo3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zaqueray Berridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willy Moreira, Meagan Basen, Ben Kirkpatrick, Jarrett Schrom, Lisa Guthrie, Jessica Torres, Chris Lashley, Stephen Spong, Sonny Glover
Nov 19, 2020 -

Regal Chevrolet responded

Congrats on a brand new car, we are here for any questions you may have!

November 10, 2020

Amazing customer service. Quick turn around time! Cleanliness is superb. Best of the best, would not take my vehicles anywhere else other than regal. Fantastic More

by jordanlg14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Nov 19, 2020 -

Regal Chevrolet responded

Thanks Jordan we appreciate you!

November 10, 2020

Dealership is clean and the employees are very friendly and respectful of the people coming in for service. I was very happy that I was only there for a little over an hour. Great Job More

by LEMERCER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Nov 19, 2020 -

Regal Chevrolet responded

under an hour isn't bad at all! See you next time

November 10, 2020

Went in for check engine light was told very vaguely Went in for check engine light was told very vaguely what was wrong not explained well at all told it would take 3 1/2 hours ended up taking 20 minu More

by SANDRASTARBUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Lashley
November 10, 2020

Miss Lisa always does an AWESOME JOB! I’m always so well taken care of whenever I come to her. Thank you so much Miss Lisa! Jarrett Schrom was also very kind an helpful while I waited in line. More

by OUTING_CHAYLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom, Lisa Guthrie
Nov 19, 2020 -

Regal Chevrolet responded

That is music to our ears -- thank you

November 09, 2020

The consultant did an excellent job.The person or The consultant did an excellent job. The person or persons involved with changing the compressor did a good job. I am concerned that they didn’t w More

by WILLIERDAVID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Nov 19, 2020 -

Regal Chevrolet responded

We apologize for the inconvenience of not wiping the fingerprints, If you contact your service advisor they should be able to assist you with the scratch.

Nov 19, 2020 -

WILLIERDAVID responded

Sir: I will do so by contacting the consultant. Thank you for your time! Thank you! Respectfully David Willier

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